Shakil Ahmed

• Conducted regular audits 20 site's of high-risk departments to ensure merchandise security.
• Completed security forms to document losses of property or personal injury.
• Conducted regular audits of cash handling procedures to ensure accuracy and compliance with company policies.
• Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
• Investigated complaints and concerns to remedy unsafe situations.
• Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
• Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
• Trained new staff on loss prevention strategies and company policies.
• Assisted in the development of loss prevention budgets for assigned stores.
• Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
• Utilized loss prevention technologies to enhance security measures.
• Prepared detailed incident reports following any theft or attempted theft.
• Monitored daily shrinkage, identified root causes of losses, and recommended corrective actions.

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• Managed five stores of 31,000 square feet, with 4.5 crores.
• Resolve day-to-day operational issues to ensure smooth execution of business activity.
• Managed daily operations of the area, including scheduling, training and supervision of personnel.
• Organized team building exercises designed to promote collaboration among colleagues within the area operations department.
• Identified opportunities for process improvement through analysis of existing systems and procedures.
• Recruited and trained employees to enable adherence to common standards and procedures.
• Maintained accurate records of inventory levels, stock movement and purchasing activities.
• Motivated staff members towards achieving goals set out by upper management.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
• Monitored progress by establishing plans, budgets and measuring results.
• Decreased district operational overhead between branches while improving overall sales.
• Reviewed employee performance evaluations on a regular basis, providing feedback and guidance when necessary.

• I joined as the Store Manager and was promoted to Area Operations Manager for NCR (North India).
• Managing 15 retail outlet with area of 40200 sq. ft. With a team of 176 people, including 15 store managers and 13 assistants. Store Manager, Commercial Manager, Team Leaders, Security Guards, Cashiers, and CSAs.
• Arranging training and motivational programs for people’s development and retention.
• Ensure regular reviews and steps are planned to increase profitability from each and every store.
• Ensuring the availability of promotional and KVI SKUs at the store level. Tracking the sales brick-wise, SKU-wise, and category-wise.
• Identifying the catchment area for activities during promotion schemes to achieve maximum sales volumes.
• Ensuring the availability of stocks during the promotion schemes, along with maintaining categories and proper display of products.
• Train the manpower at the store level (OJT) about the products, SKUs, and promotions during regular store visits, benchmarking prices and promotions of different competitors across formats to provide an overall competitive advantage.
• Working on cost reduction and revenue generation.

• Complete store operational requirements by scheduling and assigning employees, and following up on work results.
• Maintain store staff by recruiting, selecting, orienting, and training employees.
• Ensure the availability of merchandise and services by approving contracts, and maintaining inventories.
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by providing a safe, clean store environment.
• Provide training to improve the knowledge base of the staff, and utilize cross-training methods to maintain productivity.
• Manage all controllable costs to keep operations profitable.
• Manage stock levels, and make key decisions about stock control.
• Analyze sales figures and forecast future sales.
• Shrinkage framework control.

• All station operation processes should run smoothly.
• Deliver food cost as per organization standards.
• Follow standard operating procedures for openings and closings.
• Upcoming Recipe Download and controlling periodically.
• Cash Management and Optimizing the Store Operations.
• Engage and develop a workforce of talent through consistent coaching and constructive feedforward.
• Staff Roster and Leave Management. Inventory stock level and FIFO adherence for food cost controlling.
• Inventory stock level and FIFO adherence for food cost controlling.
• Ensure the safety of customers and associates.
• Verify deposits, all commercial expenses, petty cash, markdowns, KOT slips, refunds, etc.
• Drive campaigns and achieve regional KPIs.