SHAKIRA BANU SHAFFI
Oxford,UK
Summary
Dedicated professional with a strong foundation in customer service excellence and team collaboration. Demonstrates adaptability in fast-paced environments, ensuring efficient cash handling and till operations while maintaining strict hygiene and safety compliance. Committed to leveraging skills to enhance operational efficiency and contribute to organisational success.
Overview
5
5
years of professional experience
Work history
Team Member
Chicken Delight
Banbury, UK
2025.11 - 2025.12
- Assisted customers promptly with a welcoming manner.
- Supported food preparation and packaging activities.
- Adhered to food safety and hygiene practices.
Customer Support Assistant (Intern)
Yellow Circle Studio
2023.11 - 2024.04
- Assisted customers with enquiries through calls and emails.
- Ensured professionalism and quality in service delivery.
- Provided support to maintain high customer satisfaction levels.
Shop Assistant
Family Grocery Store
2021.01 - 2023.06
- Assisted customers in choosing products and processing payments.
- Managed cash and card transactions accurately.
- Supported shelf organisation and conducted stock checks.
Education
MSc - Data Science & Artificial Intelligence
Oxford Brookes University
United Kingdom 2025.09 -
B.Tech - Information Technology
IFET College of Engineering
India 2021.10 - 2025.05
Skills
- Customer service excellence
- Team collaboration and communication
- Adaptability in fast-paced environments
- Cash handling and till operations
- Hygiene and safety compliance
LANGUAGES
English
Fluent
Tamil
Native
Urdu
Native
Hindi
Fluent
AVAILABILITY
Available for part-time work up to 20 hours per week, including evenings and weekends.
Timeline
Team Member
Chicken Delight
2025.11 - 2025.12
MSc - Data Science & Artificial Intelligence
Oxford Brookes University
2025.09 -
Customer Support Assistant (Intern)
Yellow Circle Studio
2023.11 - 2024.04
B.Tech - Information Technology
IFET College of Engineering
2021.10 - 2025.05
Shop Assistant
Family Grocery Store
2021.01 - 2023.06