Shakthi Selvamari
Bengaluru
Summary
Dynamic Ops Manager with a proven track record at Accenture Solutions, adept in SAP and team management. Spearheaded successful transitions, enhancing client satisfaction and achieving Green SLAs. Expert in process improvements and data analysis, driving operational excellence and delivering impactful results. Committed to fostering a culture of continuous improvement and collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Ops Manager – Procure to Pay & Order to Cash
Accenture Solutions Pvt. Ltd
09.2022 - Current
- Leading a team of 16 Analysts. PTP, OTC & RTR Transitions were managed successfully in full remote approach due to the pandemic situation. Client satisfaction was gained very fast in stabilization phases
- Managing the daily operations of the team including the payments for Weekly and biweekly vendors and motivating the team for successful delivery.
- Meet targets on KT/Project timelines and quality expectations - timely submission of KT Activity Completion Trackers, and DTPs to Project Transition Managers/ F&A Stakeholders ensuring all artifacts, signoffs, and documents are in place.
- Stakeholder Management
- Running a very successful project with a high client satisfaction while delivering excellent results which also improved in the Accenture financials constantly.
- Supervision for Green SLAs, managed to show the client true value of Accenture beyond the pure transactions: PMM, BOI, Power BI dashboards, and SynOps implementation.
Team Lead – Procure to Pay & Order to Cash
Accenture Solutions Pvt. Ltd
Bengaluru
06.2020 - 08.2022
- Leading a team of 11 Analysts. Ensuring that the team delivers consistently and accurately, meeting the TAT’s as per the Clients SLA. Supporting the Clients business by analyzing the issues technically and resolving them proactively by implementing the Best Practices in the process.
- Preparing monthly meeting review slides which would contain SLA details for the month and the slides are shared with the client Provide insights on areas for process improvements. Efficient at addressing the root cause of a problem and not just the evidence of the issue. Creating SOW & SLA for business process and monitoring SLAs on daily basis.
- Setting goals & career development plan for team members, conducting performance reviews, and tracking their performance on monthly basis through Score cards. Coach Team members to improve their knowledge and develop their skills. Encourage a culture of teamwork.
- Raise opportunities for improvement before they become problems that affect the client. Maintaining and publishing of monthly stacks to the team.
Senior Analyst – Procure to Pay
Accenture Solutions Pvt. Ltd
Bengaluru
06.2016 - 05.2020
- Successfully Transition of Virtual Card & Remote Lockbox (PNC) Process in Procure to Pay.
- Preparing Flex Analysis (Balance Sheet Review) monthly, quarterly, and present to the controllers.
- Resolving all payment related queries.
- Performed successfully 1099 reporting Yearly activity & 1099 Generation of report.
- Issuing checks, Stopping and Voiding the checks based on the request. Pulling daily ACH returns report from Wells Fargo Bank and sending emails to vendor for correct banking information. Generation of open pay report
- Daily activities like Inbound 824 report, Payment run and Exception report. Bank reconciliation and performing FBRA to (Reversing Payment Document) resend payments to vendors.
- Updating banking details, reviewing W9 forms. Fixing Exception errors and release invoice for payments. Escheatment Checks. Updation of Stone River Tracker (All checks which are not encashed and reissued)
- Remit to Address Updation. (To send the cheque to correct address) Contacting cheque vendors for conversation of ACH Payment (avoid paper works).
- Daily review of Virtual Payments and validating with Bank. Resolving all Virtual Card Payment related queries. Reconciliations between SAP & Bank. Monthly review of Virtual Card payments to measure savings
- Review the refund cheques received in PNC Bank daily. Preparing Journal entries.
- Supply Chain Finance (SCF) – Review daily payments in SAP & Bank. Resolving all payment related queries.
- Part of Procure to Pay analytics – Deep analysis on payment terms rationalization. Saved ~ 20 K with Check to EFT Project.
- Travel & Expense - Employees expense report audit. T&E Reconciliation (Concur vs Bank).
Associate [ Procure to Pay]
Accenture Services Pvt. Ltd
Bengaluru
09.2015 - 06.2016
- Processing PO, Non PO Invoices. Handling exceptions and queries.
- Generating GRIR report. Performing PO analysis. Contacting vendors and plant buyers.
- Daily activities, FB60 Audit Report, Alternate Payee Audit Reports, Suspected Duplicate Review and FBRA approval e-mails SOX uploads.
- Generate MR11 report. Weekly MR11 Write Offs. Freight Block & Price Block release. Return Goods Notification review. Quality Check for obsoleted invoices
- Releasing invoices from block status by getting approval from plant buyer relationships Monthly AP Accruals, Auto & Manual Accrual Reports and Journal Entries. Monthly Reconciliations on AP GL accounts and of SOX documents
- Scheduling the team meetings on weekly basis and sending MOM to the team and management.
- Knowledge Transfer to new joiners about the process. Updating Huddle boards, soft copies and Opex documents and explaining process to the reviewers. Cleared Old PO’s which was driven as a project.
New Associate
Fairdeal Polymers Pvt. Ltd
Bengaluru
06.2013 - 08.2015
- Post the entries in Tally.
- Performing monthly sundry debtors and creditors balance sheets.
- Invoicing and managing dispatching the products to the customers.
- Responsible for all inward cheques and deposit into the Bank.
- Send bills to customers after calculating the usage depending on their outstanding or credit balance.
Education
Bachelor of Commerce -
Vivekanda Degree College
BengaluruPUC (Pre-University) -
Seshadripuram Composite PU College
BengaluruSkills
- SAP
- ServiceNow
- Root Cause /Problem Analysis
- Process Continuous Improvements
- Succession Planning
- Compliance & Adherence
- Team Management
- Budget Forecasting
- Power BI
- Business Excellence
- Proficient in MS Office
- Concur
- Process improvement
- Data analysis
- Financial reporting
- Risk assessment
- Operations management
- Data visualization
- Microsoft Excel
- Microsoft powerapps
- OneDrive for business
- Windows Power Automate
- SharePoint administration
- Microsoft flow
Certification
- Procure to Pay Manager, IOFM (Institute of Finance & Management)
- Data Analytics, ATI (Analytical Training Institute)
- IFRS, International Accounting Standards Board (IASB)
Languages
Full Professional Proficiency, Native or Bilingual Proficiency, Full Professional Proficiency, Elementary Proficiency
Honor Awards
- BPO Top Talent Program, Accenture Solutions Pvt. Ltd, Won Platinum Certification for superior performance.
- 15 Star of Business Award, Accenture Solutions Pvt. Ltd, Demonstrated superior performance of targets/metrics.
- 25 Spot Performance Award, Accenture Solutions Pvt. Ltd, Demonstrated superior sense of ownership & delivery.
Personal Information
- Europe VISA: Schengen - 2028
- USA VISA: B1/B2 - 2035
- Passport Number: Z7996165
Languages
English
Native
Native
German
Elementary (A2)
A2
Accomplishments
Leadership Excellence
References
References available upon request.
Timeline
Ops Manager – Procure to Pay & Order to Cash
Accenture Solutions Pvt. Ltd
09.2022 - Current
Team Lead – Procure to Pay & Order to Cash
Accenture Solutions Pvt. Ltd
06.2020 - 08.2022
Senior Analyst – Procure to Pay
Accenture Solutions Pvt. Ltd
06.2016 - 05.2020
Associate [ Procure to Pay]
Accenture Services Pvt. Ltd
09.2015 - 06.2016
New Associate
Fairdeal Polymers Pvt. Ltd
06.2013 - 08.2015
Bachelor of Commerce -
Vivekanda Degree College
PUC (Pre-University) -
Seshadripuram Composite PU College