Shakthi Vydhyula

SAP FICO Expertise: Proficient in SAP Financial Accounting (FI) and Controlling (CO) modules, with a strong understanding of their integration and functionality.
Configuration and Customization: Skilled in configuring SAP FICO modules to meet specific business requirements and adept at customizing functionalities as needed.
Financial Reporting: Experience in generating and analyzing financial reports using SAP tools such as SAP Report Painter and Report Writer.
End-User Training: Ability to conduct end-user training sessions to ensure smooth adoption and utilization of SAP systems.
Data Analysis: Proficiency in using SAP tools for data analysis and interpretation to support strategic decision-making processes.
Troubleshooting and Issue Resolution: Capable of identifying and resolving issues within SAP FICO modules, including debugging and troubleshooting technical problems.
Integration Knowledge: Understanding of how SAP FICO integrates with other SAP modules such as Materials Management (MM) and Sales and Distribution (SD).
Compliance and Regulatory Knowledge: Familiarity with financial regulations and compliance requirements relevant to SAP FICO processes.
Documentation and Documentation: Ability to create comprehensive documentation including functional specifications, technical designs, and user manuals.
Communication Skills: Strong verbal and written communication skills to effectively communicate with stakeholders at all levels and translate business requirements into technical solutions.

Peer Support: Offer peer-to-peer support to fellow associates facing process related issues.

Knowledge Sharing: Share knowledge, best practices, and insights based on your experience in the company and the specific role.

Onboarding Assistance: Assist new hires in their onboarding process, helping them acclimate to Amazon's culture, processes, and tools.

Training Support: Provide training and support to team members, ensuring they have the necessary skills and knowledge to excel in their roles.

Process Improvement: Offer suggestions for process improvements and efficiencies based on your experience and observations.

Skills: Payments, Catalog, CORE, Chargebacks, ARA.

Billing and Invoicing: Generate invoices, bills, and payment statements for customers or clients. Verify billing details, calculate amounts owed, and send out invoices promptly.

Payment Reconciliation: Reconcile payments received with invoices and accounts. Investigate and resolve discrepancies between expected and received payments.

Refunds and Chargebacks: Process refunds for canceled orders or returned items. Handle chargeback disputes, investigate the cause, and provide necessary documentation to resolve disputes in favor of the organization.

Product Data Management: Maintain and update product information, including product names, descriptions, images, prices, and specifications, in the online catalog or database. Ensure data accuracy and consistency across all product listings

Reporting: Generate regular reports and dashboards to communicate key metrics and insights to stakeholders. Present findings in a clear and understandable manner, enabling data-driven decision-making.

Account Management: Help sellers navigate their accounts, including setting up new accounts, updating account information, and resolving account-related issues.

Order Management: Assist sellers with managing their orders, processing cancellations, refunds, and returns, and ensuring that orders are processed and delivered on time.

Problem Solving: Investigate and resolve seller issues, complaints, and inquiries promptly and efficiently. This might involve collaborating with other teams within the company.

Technical Support: Provide technical support to sellers regarding the platform, including troubleshooting issues related to product listings, payment processing, and website functionality.