Shakthipandi Manokaran
Claims Workflow Specialist
Chennai
Summary
Experienced Claims Workflow Specialist with over 6 years of experience in Insurance Claim. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Claims Workflow Specialist
Tata Consultancy Services
Chennai
01.2017 - Current
- Worked flexible hours across night, weekend and holiday shifts.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Improved operations through consistent hard work and dedication.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed team communications and information for meetings.
- Examined claims forms and other records to determine insurance coverage.
- Evaluated and settled complex insurance claims in strict timeframes.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Reviewed loan files and updated to match current standards.
- Remained updated with latest information related to mortgage products and services being offered.
Retail Sales Consultant
Capital Honda
Chennai
11.2015 - 01.2017
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Answered customer questions and helped find specific items.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Exceeded sales goals by 20% utilizing exemplary customer service skills.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed and established business accounts with 50 individuals.
Education
Bachelor of Arts - Financial Accounting, Commerce
Vels University
Chennai 08.2012 - 05.2015
Skills
Automobile claims specialist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Claims Workflow Specialist
Tata Consultancy Services
01.2017 - Current
Retail Sales Consultant
Capital Honda
11.2015 - 01.2017
Bachelor of Arts - Financial Accounting, Commerce
Vels University
08.2012 - 05.2015
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Herbert Jeffrin MHerbert Jeffrin M
Specialist - Global Funds Control at Bank of New YorkSpecialist - Global Funds Control at Bank of New York