Shakti Gupta

• Improved code deployment efficiency by automating processes with CI/CD pipelines.
• Standardized logging and monitoring solution, introduced on-call tool.
• Initiatives to improve cloud and infrastructure security posture.
• Identified cost savings scope and roadmap to reduce it

Company overview: DotPe is cloud-based commerce platform offering e-commerce, QSR solutions for restaurants, and Rista POS, widely used by large businesses.

• Built and scaled a DevOps function from ground up, driving team maturity through structured processes, automation, and culture of ownership.
• Coached and developed team of 4 engineers, focusing on technical depth, cross-skilling, and leadership growth.
• Introduced measurable reliability goals (SLIs/SLOs) that improved system uptime and reduced incident fatigue.
• Designed and provisioned the end-to-end environment for conversation analytics and recommendation systems using AWS Bedrock, AWS Personalize, and Snowflake, including data ingestion, processing, and model deployment pipelines.
• Successfully migrated high-traffic production environment to different AWS region with zero downtime, ensuring continuous availability and seamless user experience.
• Migrated MongoDB workloads from Atlas to self-hosted Percona cluster, meeting compliance requirements while improving security controls and reducing operational costs.
• Designed and rolled out multi-cluster Kubernetes strategy with Karpenter/KEDA to balance performance and cost efficiency.
• Established unified CI/CD ecosystem combining GitLab Pipelines and ArgoCD, cutting deployment lead times by 40%.
• Configured Airflow and developed DAGs to extract data from multiple sources, transform it, and load into central Snowflake data warehouse, ensuring automated, reliable, and timely pipelines.
• Built centralized observability platform, giving engineering and product teams real-time insights into Opensearch, Prometheus, Pyroscope and Signoz.
• Partnered with Billing vendor, Finance and Leadership to drive cost-optimization programs that delivered significant monthly AWS savings.
• Embedded “security by design” through SCP policy, IAM governance, encryption policies, and cluster policy enforcement.
• Rolled out data enablement platforms (Redash, Metabase, Apache Superset), empowering teams with self-service access to metrics and reports with fine grained access control.
• Ensured global scale and application resilience through AWS WAF, CDN, and DDoS protection.
• Championed Infra modernization by decommissioning legacy EC2, maintained production scalability, reliability and durability across 150+ microservices and 80+ batch workers with zero downtime deployments and strong release engineering practices.

• Executed CI/CD automation using GitOps practices to optimize operational efficiency.
• Delivered intelligent SaaS logistics solutions that streamlined supply chain management.

Company Overview: DTDL is the innovation and engineering arm of Deutsche Telekom, focused on building scalable digital platforms and cloud-native services for the global telecom ecosystem.

• Led the design and launch of the Homegateway platform, managing and driving end-to-end infrastructure and deployment strategy.
• Implemented security governance and access control frameworks, including centralized authentication, security monitoring, threat detection, secrets management, and database audit controls.
• Established container and Kubernetes security baselines aligned with CIS benchmarks, ensuring compliance, hardened configurations, and secure workload deployment practices.

• Achieved approximately 25% savings on AWS infrastructure costs through effective cost planning and optimization.
• Established services including HA Aerospike, Vault, Consul, ELK, and CDN to enhance system capabilities.

• Working closely with Architecture, Development, Test and Security teams
• Setup Data driven event tracking stack using Lambda architecture