Shakti Mishra
Bangalore
Summary
Experienced product management professional with a strong record of driving product initiatives and optimizing performance. Collaborative with cross-functional teams to achieve impactful results. Recognized for adaptability and reliability in dynamic environments. Expertise in market research, strategic planning, and project management.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Transformation Excellence Analyst
Accenture Strategy
06.2023 - Current
- Led product roadmap execution for digital transformation projects, achieving a 20% improvement in operational efficiency
- Collaborated with cross-functional teams, delivering two high-impact products on schedule and within budget
- Utilized Tableau and Power BI to generate insights, increasing data-driven decision-making effectiveness by 30%
- Improved SLA compliance by 15% through risk mitigation strategies and proactive stakeholder engagement
- Managed a $2M product portfolio, prioritizing features and delivering solutions aligned with evolving market trends
- Boosted product adoption by 25% through user feedback integration and enhanced post-implementation support
- Optimized Agile practices, reducing sprint cycle times by 20% and increasing team velocity by 25%
- Delivered 100% on-time project milestones by implementing structured risk management processes
- Elevated customer satisfaction scores by 20% by delivering user-centric solutions tailored to business objectives
- Strengthened stakeholder alignment by 30% through transparent communication and comprehensive reporting
- Product Strategy and Roadmap Development: Define and execute comprehensive product roadmaps for digital security solutions, aligning with organizational transformation objectives
- Cross-Functional Collaboration: Collaborate with engineering, design, and business teams to prioritize features and deliver products that meet security and operational goals
- Data-Driven Decision-Making: Utilize advanced analytics tools like Tableau and Power BI to derive actionable insights, enhancing strategic decision-making and product performance
- Operational Efficiency and SLA Management: Implement innovative processes to optimize operational efficiency and improve SLA compliance across digital security initiatives
- Risk Mitigation and Stakeholder Engagement: Develop and enforce robust risk mitigation strategies, ensuring project alignment through proactive stakeholder communication and engagement
- Market and Technology Trend Analysis: Analyze market trends and emerging technologies to identify opportunities for innovation in digital security and transformation initiatives
- Business Analysis & Requirements Gathering: Collaborated with cross-functional teams to gather, analyze, and document business requirements, ensuring alignment with organizational goals and client needs
- Process Improvement and Automation: Identified inefficiencies in business processes and implemented automation solutions using MyWizard SaaS, achieving a 20% reduction in operational turnaround time
- Solution Design and Implementation: Designed and implemented Gen Wizard solutions to address client-specific challenges, enhancing user experience and driving a 15% increase in platform adoption
- Performance Monitoring and Reporting: Developed and presented detailed performance metrics and analytical reports to stakeholders, enabling data-driven decision-making and strategic planning
- Agile Team Facilitation: Led daily stand-ups, sprint planning, and retrospective meetings, fostering collaboration and ensuring adherence to Agile principles for seamless project execution
- Project Coordination and Stakeholder Engagement: Coordinated cross-functional teams and liaised with stakeholders to align project objectives, timelines, and deliverables, ensuring timely completion of milestones
- Risk Management and Issue Resolution: Identified potential risks and impediments, implemented proactive mitigation strategies, and facilitated resolution to maintain project momentum and quality standards
- Performance Monitoring and Reporting: Prepared comprehensive progress reports and dashboards for senior management, providing actionable insights to support data-driven decision-making and continuous improvement
Annotation Specialist/Grading Specialist 2
Apple India Pvt Ltd
12.2019 - 03.2022
- Automated QA processes, reducing false positives by 40% and enhancing accuracy across five product lines
- Improved categorization accuracy by 25%, driving a 15% increase in sales and elevating customer experience for key categories
- Resolved 95% of product issues within SLA, ensuring reliability and maintaining high customer satisfaction levels
- Data Annotation and Grading: Performed high-quality annotation and grading of datasets, ensuring accuracy and consistency to support machine learning models
- Quality Assurance and Compliance: Conducted thorough reviews of annotated data to maintain compliance with project standards and guidelines
- Process Optimization: Identified and implemented process improvements, reducing annotation time while maintaining data integrity
- Collaboration and Feedback: Collaborated with cross-functional teams to refine annotation workflows and provide constructive feedback to enhance project outcomes
- Training and Mentorship: Trained and mentored junior team members in annotation techniques, fostering a culture of continuous learning and excellence
- Documentation and Reporting: Documented processes, challenges, and solutions to streamline workflows and provided detailed reports on annotation progress and accuracy metrics
Quality Specialist
Amazon India Development Center
08.2018 - 11.2019
- Streamlined issue escalation processes and enhanced collaboration, reducing resolution time by 50%
- Automated manual audit workflows, improving operational efficiency by 40% and minimizing errors
- Consistently delivered high-quality results, achieving a 90% stakeholder satisfaction rate
- Quality Assurance and Process Evaluation: Conducted comprehensive evaluations of workflows and processes to ensure compliance with Amazon's quality standards
- Error Detection and Correction: Identified and rectified data inaccuracies and operational inconsistencies, maintaining error rates below acceptable thresholds
- Process Improvement and Optimization: Implemented process improvement initiatives, streamlining operations and enhancing overall efficiency in quality management
- Cross-Functional Collaboration: Partnered with teams across departments to address quality issues, ensuring alignment with business objectives and customer satisfaction
- Training and Mentorship: Trained new team members on quality protocols and best practices, fostering a culture of continuous improvement and excellence
- Reporting and Documentation: Prepared detailed quality reports and maintained accurate documentation to support strategic decision-making and compliance audits
Education
MBA - Digital Enterprise Management
IIM Udaipur
03-2023
PGDBM - ITSM
NMIMS
04-2021
B.Tech - ECE
Techno India
07-2018
Skills
- Product Lifecycle Management
- Cross-Functional Collaboration
- Agile Methodologies
- Strategic Planning
- Stakeholder Engagement
- Risk Mitigation
- Roadmap Development
- Process Optimization
- Resource Allocation
- Data-Driven Insights
- Project Execution
- Change Management
- MS Excel
- Analytical thinking
- Project management
- Product strategy
- Product lifecycle management
Certification
- PSM-1
- SAFe 6 PO/PM
- IBM Product Management
- PMP
- Google Digital Leader
Timeline
Transformation Excellence Analyst
Accenture Strategy
06.2023 - Current
Annotation Specialist/Grading Specialist 2
Apple India Pvt Ltd
12.2019 - 03.2022
Quality Specialist
Amazon India Development Center
08.2018 - 11.2019
- PSM-1
- SAFe 6 PO/PM
- IBM Product Management
- PMP
- Google Digital Leader
MBA - Digital Enterprise Management
IIM Udaipur
PGDBM - ITSM
NMIMS
B.Tech - ECE
Techno India
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