Shakti Sagar Pradhan

Seasoned IT professional with exceptional leadership and project management skills. Well-organized, systematic, and diplomatic in building consensus and spearheading teams. Specializes in planning and implementation.

• Date of Birth: 09/26/89
• Gender: Male

• Desktops, Laptops, Printers (hardware and software troubleshooting and resolving issues on priority basis)
• Managing cyber security audit for network.
• Managing Tele Presence and Video conferencing meetings.
• Cable laying, instrument erection and commissioning.
• Desktop Administrator, User Configuration, Domain Configuring 2003/2008, Network Cabling, Data Backup, FTP, DHCP, DNS, AD, configuration in windows.
• Encoder & decoder configuration for Broadcasting.
• Proficient in network protocols and technologies (TCP/IP, DNS, DHCP, SNMP, OSPF, BGP, etc.).
• Hands-on experience with networking hardware (Cisco).
• Network security tools and firewalls (Palo Alto).
• System Monitoring & Troubleshooting: Responsible for overseeing the performance of IT systems and infrastructure, identifying any issues, and troubleshooting them promptly to minimize downtime.
• Incident Management: Managed and resolved high-priority incidents and escalated more complex issues to the appropriate teams while ensuring minimal disruption to business operations.
• Process Improvement: Actively contributed to process optimization and efficiency improvements, ensuring that operations ran smoothly and in line with organizational goals.
• System Upgrades & Maintenance: Managed and executed system upgrades, patching, and regular maintenance routines to ensure that operations systems remained current and secure.
• Performing regular network assessments, security audits, and updates to ensure optimal network performance and security compliance.
• Providing technical support and guidance to junior engineers and IT staff.
• Managing BMS, Systematic operation of BTMS as per the norms.
• DCS (Metso Automation DPU 4F), calibration of flow, pressure and temperature instruments and erection and system commissioning.
• Having erection knowledge of instruments with P&IDs, calibration, loop checking and troubleshooting of instruments and commissioning, sensing elements to correcting elements such as TC, RTD, junction box, Gauge, I/P converters, Switches for all parameters, controllers & Pneumatic instrument etc.