SHAKTI SAINI
Gurgaon
Summary
Dynamic IT professional with extensive experience at Taurus Asset Management, excelling in Office 365 administration and cybersecurity audits. Proven ability to enhance network security and compliance while delivering exceptional technical support. Skilled in Active Directory management and vendor relations, demonstrating strong multitasking capabilities to drive organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager – Information Technology
Taurus Asset Management Co Ltd
Gurgaon
03.2023 - Current
- Managed ISP and MPLS connectivity across multiple branch locations by monitoring WAN performance, coordinating with service providers, and troubleshooting connectivity issues to ensure reliable and secure network operations.
- Configured and managed secure VPN solutions, ensuring encrypted remote access for users, monitoring connectivity issues, and maintaining stable and secure communication between multiple branches.
- Managed Sophos XG Firewall by optimizing security policies and rule sets, enforcing user authentication, and continuously monitoring to ensure robust network protection and compliance.
- Managed Active Directory Server by administering user accounts, group policies, access permissions, and ensuring secure authentication and directory services across the organization.
- Performed end-to-end Office 365 administration, including user provisioning, enforcing security and compliance policies, configuring mail flow rules, and managing advanced email security protection.
- Managed mailbox backup processes and implemented Litigation Hold to preserve critical emails, ensuring compliance with legal and organizational retention requirements and protecting vital information.
- Managed SharePoint administration by creating sites, configuring permissions, maintaining document libraries, and ensuring secure, organized, and collaborative access for users.
- Maintained and updated complete IT asset inventory by tracking hardware, software, licensing, and device lifecycle to ensure accuracy, compliance, and efficient resource allocation.
- Managed access control for dealing areas, fund management zones, and other restricted sections by enforcing strict authorization protocols, monitoring entry logs, and ensuring full compliance with security and regulatory guidelines.
- Conducted quarterly cybersecurity awareness training for all users, covering safe IT practices, phishing prevention, and organizational security policies to ensure a secure and compliant workforce.
- Worked with the CISO to conduct system audits by verifying IT assets, checking security configurations and access controls, ensuring regulatory compliance, and providing complete audit evidence (logs, screenshots, reports, and configurations) for closure.
- Supported cyber security audits by validating IT assets, reviewing security configurations, verifying access controls, ensuring compliance with security standards, and providing complete audit evidence including logs, screenshots, and configuration reports.
- Handled VAPT responsibilities by performing internal Vulnerability Assessment (VA), ensuring auditors find no security gaps, managing and closing identified vulnerabilities, and conducting internal Penetration Testing (PT) on user systems to validate security posture.
- Delivered remote desktop support for printers and network services across multiple branch locations, troubleshooting issues and maintaining systems.
- Delivered remote desktop support for printers and network services across multiple branch locations, troubleshooting issues and maintaining systems.
Sr. Executive – Information Technology
Ezeeflights Travels Pvt Ltd
New Delhi
04.2022 - 03.2023
- Created and managed email accounts and distribution lists, ensuring compliance with security protocols.
- Managed Vonage calling software, including user setup and troubleshooting, to facilitate effective communication.
- Provided desktop support and resolved hardware/software issues, enhancing user experience and connectivity.
- Maintained NVR/DVR-based CCTV surveillance and biometric access control systems.
Executive – Information Technology
ASK Automotive Pvt Ltd
Manesar
10.2020 - 03.2022
- Configured Sophos firewall in network infrastructure to enhance security protocols.
- Managed group policies and user authentication to enhance security configurations.
- Provided technical support to employees, facilitating effective use of hardware and software while promoting security best practices.
- Maintained SAP MM module, including PR creation and service entry, to ensure smooth procurement processes.
IT Executive
Delta IT Network Pvt Ltd
Gurgaon
07.2019 - 10.2020
- Troubleshot hardware/software issues on desktops, laptops, and network devices, ensuring minimal downtime for users.
- Provided assistance via SMS, Webex, Live Meeting, and Remote Desktop Services, enhancing user satisfaction and support accessibility.
- Configured TCP/IP settings for network connectivity and security, facilitating reliable communication across all devices.
- Installed and maintained NVR/DVR-based surveillance systems.
Education
MBA - IT Network Security
Maharaja Agrasen Himalayan Garhwal University (MAH
Uttarakhand07-2023
Bachelor of Arts -
Chaudhary Charan Singh University
Saharanpur05-2023
Diploma in O’Level - Information Technology
Aptech Computer Education
SaharanpurCCC Certification - Basic Computer Course
Aptech Computer Education
SaharanpurSkills
- System Administration
- Active Directory
- Office 365 Administration
- Network administration
- Network configuration
- Endpoint Security Management
- Sophos XG Firewall
- Seqrite Antivirus Administration
- Acronis Backup Management
- Commvault Backup
- Application management
- Technical support
- Disaster recovery planning
- Cybersecurity Audits
- System Audits
- VAPT Audits
- Internal Audits
- IT Risk management
- IT Compliance
- BCP Planning
- Vendor management
- Asset management
- VPN
- SharePoint management
Certification
- Currently preparing for ISO 27001, to complement hands-on VAPT, IT Audits, firewall administration, and audit/compliance responsibilities.
Technical Skills
Active Directory (User & Group Management, GPOs, DHCP/DNS, Patch Management), Office 365 (User Creation, Management, Troubleshooting, Rule Flow & Policies Spam, Malware), Laptop, Desktop, Printers, Server, Software, Network., Provided end-user technical support by resolving hardware, software, application, and network issues promptly and efficiently., Sophos XG Firewall (Policy & Rule Management, Data Backup, User Authentication, URL Filtering, Report Generation), Seqrite Antivirus (Group Management, URL Blocking/Unblocking, USB Control, Policy Creation & Inventory Management), LAN/WAN Configuration, Troubleshooting & Network Optimization, Network Security, Manage and Maintain Network device like Router, Switch, Access Control, Cybersecurity Audits (VAPT, Internal IT Audits), Acronis Backup Management (Configuration, Scheduling, Monitoring), Commvault Backup (Configuration, Scheduling, Monitoring), Microsoft Office Suite (Outlook 2010/2013/2016, Excel, Word, PowerPoint), Video Conferencing (Zoom, Teams, Webex), Atera Recording Software (User Management, Recording), Netcore Email Software (Daily Report Management), Desktops, Laptops, Printers, Biometric Devices, CCTV (NVR/DVR), EPABX Setup (IP & Analog), IT Vendor Management & Procurement, Cybersecurity Audits (IT asset inventory, reviewing access controls, verifying security policies, monitoring patch updates, and preparing antivirus, firewall, and backup compliance reports.), Internal Audit & System Audit Assisted in internal and system audits by managing IT assets, verifying access controls, and ensuring policy compliance, maintain All critical device logs., VAPT Assisted in Vulnerability Assessment & Penetration Testing (VAPT) by identifying security gaps, validating remediation actions, and ensuring systems aligned with cybersecurity best practices.
Personal Information
- Current CTC: To be updated
- Expected Salary: Negotiable
- Notice Period: 3 Months
- Date of Birth: 08/27/98
- Marital Status: Unmarried
Timeline
Assistant Manager – Information Technology
Taurus Asset Management Co Ltd
03.2023 - Current
Sr. Executive – Information Technology
Ezeeflights Travels Pvt Ltd
04.2022 - 03.2023
Executive – Information Technology
ASK Automotive Pvt Ltd
10.2020 - 03.2022
IT Executive
Delta IT Network Pvt Ltd
07.2019 - 10.2020
MBA - IT Network Security
Maharaja Agrasen Himalayan Garhwal University (MAH
Bachelor of Arts -
Chaudhary Charan Singh University
Diploma in O’Level - Information Technology
Aptech Computer Education
CCC Certification - Basic Computer Course
Aptech Computer Education