Proven track record in sales leadership and operations and strong project management, strategic communications and cross-collaboration influencing skills. Independently oversees objectives and key results to achieve budgets and growth plans. Passionate about creating enriching work environment, developing people and creating opportunities for top performers. Tenacious manager with strategic and analytical approach to solving problems and a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
GTM for Launch of new Licenses Delivery Platform, to help Boost CSAT and revenue recognition from 48
Hours to 2 hours from order Placement.
• Aligning and working with Cross functional teams, Liaising they Product development, Salesforce
developer Admins
• Finalizing BDR, and providing sign-off by all stake holders before testing starts
• Providing Business approval post QA
• Integration with SF production & enabling Billing teams
AAi Pure Cloud A360 Support workflow
• Establishing new support workflow with all stake holders and agreement on New SLA.
• Creating a Tiger team to work thru transition period of going into world of cloud platform, to lead a
functional team of all stake holders ranging from cloud Ops, Tech support, Order management, SF admins
and Enablement managers
• Resulting into 90% Ticket resolution of Cloud product dropping from 4 days to 1 Day.
• Launching New Automation anywhere 360 Pure Cloud Price book, with help of Deal desk & enablement
of CPQ as booking tool resulting into reduction of 60% lead time for Opportunity journey time from Order
Opportunity creation to be Invoiced.