Shakti Singh Thakur
Purchase And Ppic
Paonta Sahib
Summary
Dynamic operations leader with a proven track record at Athens Life Science, excelling in supplier relationship management and strategic sourcing. Expert negotiator, driving cost reductions and enhancing efficiency. Adept at fostering collaboration and improving team performance, resulting in significant operational improvements and increased customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Purchase
Nanz Med Science
12.2021 - Current
- Analyzed supplier performance to ensure compliance with quality standards.
- Negotiated pricing and terms with vendors to optimize purchasing agreements.
- Coordinated procurement processes to streamline inventory management and reduce costs.
- Implemented data-driven decision-making for effective sourcing strategies.
Operations Manager
Athens Life Science
01.2019 - 12.2021
- Streamlined workflow processes to enhance operational efficiency and minimize delays.
- Led cross-functional teams in implementing significant improvements in laboratory procedures.
- Oversaw daily operations to ensure adherence to quality standards and regulatory compliance.
- Developed and maintained standard operating procedures for various tasks.
- Analyzed performance metrics to identify improvement areas and execute corrective actions.
- Facilitated communication between departments to enhance collaboration and project alignment.
- Coordinated supply chain logistics to optimize inventory management and distribution efficiency.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Store Manager
Gnosis Pharmaceutical
2018 - 2019
- Led daily store operations, ensuring compliance with safety and quality standards.
- Managed inventory control processes, optimizing stock levels and minimizing waste.
- Trained and developed team members on customer service best practices and product knowledge.
- Implemented promotional strategies to enhance product visibility and drive sales growth.
- Analyzed sales data to identify trends, informing strategic decisions for merchandise selection.
- Coordinated staff schedules to maintain optimal coverage during peak business hours.
- Developed and maintained positive relationships with vendors to streamline supply chain operations.
- Conducted regular performance evaluations, providing constructive feedback to improve team efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
- Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
- Developed rewards program that significantly increased repeat business by rewarding loyal customers.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Plant Head
Care Cosmetics
02.2016 - 01.2018
- Led production operations to ensure efficient workflow and adherence to safety standards.
- Developed and implemented quality control measures to enhance product consistency and reliability.
- Trained and mentored staff on operational best practices, fostering a culture of continuous improvement.
- Analyzed production data to identify bottlenecks and optimize manufacturing processes for increased output.
- Coordinated cross-functional teams to align production schedules with inventory management needs.
- Oversaw compliance with industry regulations, ensuring all processes met safety and environmental standards.
- Managed resource allocation effectively to minimize downtime and maximize productivity across shifts.
- Initiated cost-reduction strategies that improved overall operational efficiency without compromising quality standards.
- Improved plant efficiency by streamlining production processes and implementing cost-saving measures.
Assistant
Dispatch
03.2015 - 02.2016
- Supported daily operations by coordinating communication between departments and management teams.
- Assisted in scheduling and organizing meetings, ensuring all necessary materials were prepared in advance.
- Managed documentation processes, maintaining accurate records for team projects and initiatives.
- Streamlined information flow by utilizing project management tools to enhance team collaboration.
- Contributed to process improvement initiatives, identifying areas for enhancement in workflow management.
- Provided analytical support by compiling reports on operational performance for strategic review meetings.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Marketing Manager
Northern Steel General Mills
03.2013 - 03.2015
- Developed and executed targeted marketing campaigns to enhance brand visibility and customer engagement.
- Analyzed market trends and consumer insights to inform strategic marketing decisions and product positioning.
- Collaborated with cross-functional teams to align marketing strategies with overall business objectives and sales goals.
- Managed digital marketing initiatives, optimizing content for SEO and improving online presence across platforms.
- Oversaw budget allocation for marketing projects, ensuring effective resource management and cost efficiency.
- Conducted performance metrics analysis to evaluate campaign effectiveness and identify areas for improvement.
- Established partnerships with external vendors to enhance promotional efforts and expand reach within target markets.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Optimized website content for improved search engine rankings and increased web traffic.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
Education
MBA -
Iipm
Skills
Supplier relationship management
Demand forecasting
Negotiation expertise
Strategic sourcing
Timeline
Purchase
Nanz Med Science
12.2021 - Current
Operations Manager
Athens Life Science
01.2019 - 12.2021
Plant Head
Care Cosmetics
02.2016 - 01.2018
Assistant
Dispatch
03.2015 - 02.2016
Marketing Manager
Northern Steel General Mills
03.2013 - 03.2015
Store Manager
Gnosis Pharmaceutical
2018 - 2019
MBA -
Iipm