With over 21 years of experience in the Banking and Financial industry, I have a proven track record of leading team towards sales excellence and achieving business growth along with operational enhancement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Branch Head
YES Bank
Faridabad
06.2024 - Current
To achieve branch profitability.
To spearhead the growth strategy for the branch resulting in the increase of customer base.
To coach and develop a team of 22 employees, enhancing their sales techniques and inter-personal skills.
To manage branch budget effectively, cut operational costs without impacting service quality.
To oversee compliance and meet all regulatory requirements.
Relationship Banking Head, Retail Br. Banking
HDFC Bank Ltd.
Faridabad
04.2024 - 05.2024
Managing the team of Relationship Managers
Mentoring and providing guidance and training to the Relationship Managers
Ensuring that the Relationship Managers are meeting their goal sheets and assisting in their professional and personal growth and development
Liasoning with different ancillary departments like asset teams, TPP partners for generation and enhancement of business
Meeting and managing the top customers of the branch for their service and business requirement
Imparting and downloading the organisation’s vision and objectives to the team members
Working in tandem with the Branch Manager to achieve the overall branch business objectives
Ensuring that the overall branch operations are in place as per set audit guidelines.
Preferred & Imperia RM- Retail Br. Banking
HDFC Bank Ltd.
Faridabad
10.2024 - 03.2024
Managing the High Net Worth customers of the Bank
Acquiring HNI customers for the bank
Enhancing the CASA and liability book size of the branch by building new Institutional relationships
Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the HNI relationships
Sales targets spread across Liabilities, Retail Assets, Investments, Business Banking, Forex, Online trading etc
One point contact for all requirements of High Net Worth customers in the Branch.
Wealth–Relationship Manager
ING Vysya Bank Ltd.
N Delhi
- 10.2014
Providing financial solutions to assigned set of customers and accordingly meeting the assigned revenue targets with penetration across different product segment
Acquiring New to Bank customers who meet the assigned HNI criteria set by the bank
Providing financial planning and investment advice
Enhancing CASA and cross-selling different banking products like assets, business banking, trade forex etc.
Branch Manager
ICICI Securities Ltd.
Ggn. & Fbd.
03.2010 - 08.2013
Meeting Branch profitability
Meeting the assigned self monthly target as well as working towards meeting the individual targets assigned for the team-members
Leading a team of 6-7 Relationship Managers
Personally managing relationships of HNI clients and acquiring new HNI clients
Handling overall branch operations which includes checking the account opening form, seeing that the service is delivered within TAT, meeting audit compliance and handling customer escalations and grievances
Managing other operational and admin related work of the branch
Fulfilling the training needs of the team
Ensure high levels of staff motivation by clarifying individual goals, periodical feedbacks, implement career development plans, handle grievances, welfare and organize internal events.
Relationship Manager
HDFC Bank Ltd.
Gurgaon
01.2006 - 03.2010
Managing the High Net Worth customers of the Bank
Acquiring HNI customers for the bank
Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the HNI relationships through cross-selling different banking products.
Personal Banker
HDFC Bank Ltd.
Gurgaon
01.2006 - 03.2009
Achieve sales targets and providing Customer service
Responsible for Cross Sell & enhancing relationship with existing customer
Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account.
Relationship Officer
ICICI Bank Ltd.
N Delhi
03.2004 - 01.2006
Worked in the Home Finance division
Channel Management
Meeting monthly sales target and working with close co-ordination with the channel partner
Team Management.
Sales Officer
Net Ambit Pvt. Ltd.
N Delhi
06.2003 - 02.2004
Direct sourcing of Personal Loans of Standard Chartered Bank through cold calling.
Commercial Executive
Auro Spinning Mills
Baddi (H.P.)
- 07.2001
Worked in the Raw Material and Dispatch section
Plan & implement raw material and dispatch strategy as per organizations requirements
Coordinate with national Clients.
Education
MBA -
Motilal Nehru NIT, Allahabad
01.2003
B.Com -
University of Allahabad, Allahabad
01.2000
12th Std. -
ISC Board
01.1995
Skills
Client Relationship Management
Sales & Marketing / Business Development
Business planning and analysis
Team Management
Financial Planning and Wealth Management
Understanding of the Financial Planning process
Performance Reviews
Certification
CFP – Advance Financial Planning
AFP - Risk Mgmt. and Insurance Planning
PG Diploma in Global Sales & Marketing
IRDA and NISM (Mutual Fund distribution) certified.
Personal Information
Date of Birth: 06/03/77
Accomplishments
Thrice achieved prestigious MDRT certification and attended the event in Miami, Sydney and Seoul.
Enhanced the liability base by 100 cr approx in FY 2023-24 working as Relationship Banking Head in HDFC Bank.