Highly motivated and a thorough professional with exceptional communication skills, customer handling, Sales & Account Management, a keen eye for detail and a progressive thinker!
- I have managed all the activities of Sales & Business Development function in the MEA region.
- Exultantly articulated and maintained high level customer relationships, maintained account and partner management, by ensuring profitability and target goals for the region
- Skilled in leading all major account presentations and contract negotiations; point person in discussions to influence decision making and win client confidence to unlock potential opportunities.
- Tactically won the customer's trust and ensured timely escalation is met with agreed SLA and KPI
- TImely preparation of the RFX responses from both commercial and technical perspective
Worked on a Pilot Project- Micromarket Acquisition to Analyze the day to day challenges faced by our field Agents in capturing and onboarding new customers on the App Vyom
Negotiation
- Received the "Sales Excellence Award" in H1-2020
- Awarded as "Rising Star Sales" in the FY - 2020
- Awarded for "Overall Performance" in the H1 - 2021
- Received 5 Star rating for consecutive two years
Proficient in CRM Systems : Salesforce & SAP
Proficient in CRM Systems : Salesforce & SAP
Tmforum Customer Centricity Foundation level
Tmforum Digital Business Ecosystems Foundation Level
ITSM System - Foundation level