Overall 3+years of experience in business analysis and project management within the banking and financial industry, with expertise in conducting client meetings, requirement gathering, and coordination with cross functional teams.
Currently working as a Business Analyst at Fiserv displaying proficiency in stakeholder management, requirement elicitation, and user acceptance testing.
Recognized for facilitating Scrum events, backlog management, and continuous delivery of features, while breaking down complex features and user flows to ensure alignment with business stakeholders and development teams.
Coordinated with different teams like Risk & Credit, Operations, KYC, IT and other 3rd parties involved in the project and conducted regular meetings with stakeholders for Business Requirement Gathering after thorough understanding of their business model.
Produced Functional Specifications, managed change request and suggested financial solution to client for project completion within allocated time & budget
Proficient in various IT skills Jira, PowerBI, SQL and MS Suite to develop various project deliverables, with a strong understanding of SDLC methodologies like Waterfall and Agile (Scrum). Supported as well as coordinated User Acceptance Testing (UAT) for production defects and new requirements for Digitized Home Loan System.
Extracted data from the database as well as provided the operations team with ad hoc MIS reports as per requirements.
Overview
3
years of professional experience
3
Languages
Work History
Fiserv
Business Analyst
09.2023 - Current
Job overview
Conducting client meetings and requirement gathering, utilizing various elicitation techniques (interviews, brainstorming, document analysis and surveys) to explain requirements to the tech team and exhibiting UAT.
Coordinating with cross-functional teams, facilitating scrum events (sprint panning, daily Scrum, sprint review and sprint retrospective) & managing backlog for continuous delivery of features.
Translating complex business needs into clear functional specification documents) and modifying request documents; accommodating to client's defined expectations.
Simplifying intricate features and user flows by creating flow charts and wireframes to ensure alignment with business stakeholders and development teams.
Utilizing tools of MS suite to develop various project deliverables. Exposure of different phases and methodologies of SDLC like Waterfall and Agile (Scrum)
Integrating with Production Support Team to resolve production related issues and queries on daily basis.
CitiCorp Services India Pvt Ltd
Jr.Business Analyst
01.2021 - 04.2023
Job overview
Connected with SMEs for requirement gathering and resolved data issues.
Automation of manual work of client into automation in APN.
Utilized advanced Excel for normalizing client's working files, managing the input/output flow of files and transferring it to tech team for enhanced understanding.
Verified and tested documentation, and reported functions to query lined to domain facts
Enhanced stakeholder communication by creating easy-to-understand visualizations of complex data sets.
Created comprehensive documentation for business processes, enhancing overall organizational efficiency and knowledge sharing.
Mentored junior team members on analytical techniques and best practices, fostering a culture of continuous learning and improvement.
Education
Government Polytechnic
Nashik, India
High School Diploma
04.2001
University Overview
Electronics & Telecommunications
AISSMS Institute of Technology
Pune
Bachelor of Engineering from Electronics & Telecommunications
04.2001
Skills
Requirements Gathering
Software
JIra
PowerBI
SQL
Documentation (FRD & SRS)
MS Vision
Advance Excel
MS Office
Timeline
Business Analyst
Fiserv
09.2023 - Current
Jr.Business Analyst
CitiCorp Services India Pvt Ltd
01.2021 - 04.2023
Government Polytechnic
High School Diploma
04.2001
AISSMS Institute of Technology
Bachelor of Engineering from Electronics & Telecommunications