Streamlined procurement process for efficient asset purchase
Implementation of ticketing system for procurement to track the purchase end-to-end effectively
Handled stock and managed inventory efficiently by implementing better controls
Data was tracked in an excel, automation of tool was done and was involved in data migration between tools for seamless transitions
Forecasted and restocked assets to meet organizational needs on a quarterly basis
Implemented a strong risk culture and ensured strict adherence to follow the protocols
Managed critical assets to minimize operational disruptions
Approvals of requests (Service now requests approval and PR approval) and also allocation of requests
Simplified processes, automated workflows, and eliminated manual efforts
Achieved 100% adherence to CBA asset compliance and finance standards
Interaction with Vendors for quotes and was involved in cost negotiation
Worked on tools like ARIBA, PeopleSoft, SAP & Service now for procurement related activities
Managed and maintained hardware assets effectively
Worked on various Reports like financial report, cost savings report, quarterly projection reports, Invoice billing report, bill payments to vendors, Depreciation cost report leave planner, etc.,
Tracking of assets and reconciliation of data for accuracy
Was part of yearly PAV and audits both internal and external
Asset purchase till decommissioning, was involved in end-to-end activities
worked on various work instructions for hassle free day to day transaction in the team
Interaction with the stockholders and getting budget approval for purchasing project required assets
Product Owner
Kyndryl
Bengaluru
09.2021 - 05.2023
Ensure asset management standards and procedures are being followed
Participate in Asset Management audits
Ensure assets are uniquely identified with naming conventions; ensure compliance with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases, and templates
Prepare reports and perform analysis for research to proactively identify savings and improvements in hardware area
Interacted with various DPE's for resolving account related issues
And have received good feedback from them
Work with stakeholders to design the roadmap and measure production values ensuring cost efficient processes
Interaction with internal IT team to build the product
Testing tools like JIRA, service now and Trello and giving inputs to internal application team to build a better version
Create an inspiring team environment with an open communication culture
Conducted Brainstorming sessions with the team and listed down the issues
And I help them in resolving it
Set clear team goals
Delegate tasks and set deadline along with Account allocation
Oversee day today operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk taking
Suggest and organize teambuilding activities
Interacted with various DPE's for resolving account related issues
And have received good feedback from them
I am always with the team in resolving the issues or blockers
Encouraged team to take up new things (innovative DSM), Learning sessions and engagement activities
Proper backup planning in the team and effective KT transfer
Product Owner
IBM
Bengaluru
12.2016 - 09.2021
End to end asset purchase and supported globally based on the tickets from end user
Vendor interaction for quote and cost negotiation
PR and PO creation for various external clients
Receipting for bill payments
Worked on Software billing reports & Assets purchase report
Involved in internal and external audits
Worked on tools like ARIBA, SAP and Service now
Senior Process Associate
Arthur J. Gallagher & Co
Bengaluru
10.2011 - 06.2016
Reconciling policy related document information with Agency
Management Information to identify variances and trigger exceptions
with respective client/insured advisors
Query management for the exceptions triggered to the client/insured
advisors
Preparing standard operating procedures for the process and getting it
approved from the client/insured advisors
Tracking and ensuring that updates received from the client/insured
advisors are appropriately shared and followed among team members
Preparing and sharing a report with team which contains potential TAT
breach transactions and ensuring timely completion so as to ensure
customer delight
Preparing and sharing weekly and monthly production status report with
management
Responsible for allocating work amongst team members & monitoring
queue status
Interaction with clients through weekly/monthly conference calls
Education
Bachelor of Science - Computer Science
BES College
Bengaluru, India
05-2011
Skills
Asset allocation
Asset management
Purchasing
Cost analysis
Order placement
Price negotiation
Effective communication
Process improvements
Quality control
Vendor relationship management
Product tracking
Purchase order creation
Innovation and creativity
Asset optimization
Analytical thinking
Multitasking
Affiliations
Awarded the best Performer (3 Spotlight awards)
Quality Self-Certified award for extraordinary performance
Contributed 30 Kaizen ideas for Process Development in Critical areas
Received testimonials from clients for handling project requests
Rates, Credit, and Repo Trading Solution and Devel at Common Wealth Bank of AustraliaRates, Credit, and Repo Trading Solution and Devel at Common Wealth Bank of Australia