SHALINI B V

• Worked well in a team setting, providing support and guidance.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Strengthened communication skills through regular interactions with others.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.

• Tutored 5 students per week in private sessions using detailed lesson plans.
• Supported students with helpful study habits and exam strategies.
• Used positive reinforcement, repetition, and review to help students master challenging material.
• Explained math concepts in caring and encouraging environment to help kids thrive and learn.
• Encouraged students to explore new study and calculation methods to promote accountability and accommodation of individual needs.

➡Worked as Jr. Office Asst. for the irrigation department Telangana as a contract outsource employee for the prestigious projects Mission kakathiya and Mission Bhageeratha.

➡Maintained Dairy, File register, Indexing and recording files, preparation of arrear statements, supervision of correcting to reference book, typing, comparing and dispatch.

• Developed and maintained courteous and effective working relationships.
• Worked effectively in fast-paced environments.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer calls and emails to answer questions about products and services.
• Offered advice and assistance to customers, paying attention to special needs or wants.