Shalini Chakraborty
KOLKATA
Summary
Seasoned executive with six years of experience driving organizational success and maximizing potential. Demonstrated expertise in cultivating and maintaining strong client relationships through exceptional communication skills. Proficient in general accounting and finance operations. Dedicated to leveraging my skills to contribute to company objectives and mission. Skilled in utilizing the latest development tools and procedures to achieve optimal results. Capable of independently managing projects and collaborating effectively within a team environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Specialist
InsuranceDekho
Kolkata
03.2025 - Current
- Developed and implemented strategic partnerships to enhance business opportunities.
- Conducted market research to identify emerging trends and customer needs.
- Managed client relationships to ensure satisfaction and retention.
- Collaborated with with the multiple stakeholders working for rural management services.
- Created comprehensive reports to analyze performance and forecasts.
- Led negotiations with potential partners to secure favorable terms.
- Trained and mentored junior staff on business development practices.
- Presented business proposals to stakeholders for approval and funding initiatives.
Senior Executive
Digisafe Insurance Broking Pvt.Ltd
Kolkata
06.2022 - 03.2025
- Formulated strategic plans that expanded market reach and drove growth.
- Established strong relationships with government agencies and rural communities.
- Implemented innovative sales strategies, consistently surpassing targets.
- Collaborated with cross-functional teams to ensure seamless execution of initiatives.
- Developed comprehensive insurance solutions aligned with client needs and market trends.
- Led business development as State Coordinator for Government and Rural Insurance Business, and handled the flagship scheme led by the Government of West Bengal.
District Manager
Agriculture Insurance Company of India Ltd.
Kolkata
08.2020 - 06.2022
- Directed district operations for government crop insurance and claims assessment initiatives.
- Ensured compliance with industry regulations and internal standards through diligent monitoring.
- Identified growth opportunities by analyzing market trends specific to the district.
- Streamlined communication between management and local agents for smoother operations.
- Enhanced business development efforts and client relationships for increased efficiency.
- Executed government schemes to empower rural youth through employment and insurance support.
- Performed regular evaluations of claims processes to maintain compliance with regulations.
- Partnered with cross-functional teams to improve operational effectiveness and customer service.
Management trainee
Zoom
Kolkata
04.2019 - 07.2020
- Spearheaded business development initiatives for government sericulture and agricultural schemes.
- Implemented strategies to enhance efficiency in claims processing.
- Achieved claim settlement targets within specified timeframes.
- Collaborated with cross-functional teams to streamline processes and boost customer satisfaction.
- Assisted in developing training materials for new employees and onboarding procedures.
- Coordinated project timelines to ensure timely completion of key initiatives.
- Supported analysis of customer feedback to enhance service delivery models.
- Conducted crop-cutting experiments for analyzing crop yield based.
- Managed documentation for internal projects, ensuring accuracy and accessibility for team members.
Education
M.Sc - Agriculture and Rural Development
Ramakrishna Mission Vivekananda Educational And Research Institute
INDIA06.2018
B.Sc - Sericulture (Major)
University of Calcutta
Kolkata, West Bengal07.2016
Skills
- Strategic planning
- Market analysis
- Business development
- Compliance oversight
- Customer relationship management
- Risk assessment
- Effective communication
- Problem solving
- Team leadership
- Client analysis
- Performance evaluation
- Executive support
- Process optimization
- Human resources management
- Travel coordination
- Project management
- Office administration
Certification
PO / BQP (Direct Life and General Insurance), 11/01/23
References
- Saurav Gupta,
Agriculture Insurance Company of India Ltd., sauravg@aicofindia.com
Email ID: sauravg@aicofindia.com
- Rajat Dhar
Email ID: rajat.dhar@digisafe.co.in
Projects
Bangla Sashya Bima, a fully subsidized crop insurance scheme by GoWB, 06/01/19, present, India, achieved goals and objectives set forth by the government, resulting in increased access to insurance coverage for farmers in the region Socio economic study on Farmers cultivating Guava, Study in the areas of South 24 Parganas, WB., 12/01/17, 05/31/18, INDIA
On Job Training - Institution
Central Sericulture Research and Training Institute
Awards
Best Employee (Government Business), Digisafe
Activities
Building relationships from bottom to top level, communication skill development.
Accomplishments
Best employee award for Government Business, Rural.
Hobbies and Interests
- Painting
- Dancing
- Music
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Senior Specialist
InsuranceDekho
03.2025 - Current
Senior Executive
Digisafe Insurance Broking Pvt.Ltd
06.2022 - 03.2025
District Manager
Agriculture Insurance Company of India Ltd.
08.2020 - 06.2022
Management trainee
Zoom
04.2019 - 07.2020
M.Sc - Agriculture and Rural Development
Ramakrishna Mission Vivekananda Educational And Research Institute
B.Sc - Sericulture (Major)
University of Calcutta
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