Shalini Choudhury
Security Delivery Specialist
Summary
IT Professional with 9+ years of experience, including 7+ years specializing in Identity & Access Management (IAM). Expert in designing, implementing, and managing IAM solutions using OCI/IDCS, OIM, OAM, OAAM, OUD, Ping Federate, and Ping Access. Proficient in developing automation scripts with Python and JavaScript, integrating REST APIs, and enhancing operational efficiency through customized authentication policies and bulk user operations. Experienced in cloud migrations, security monitoring (Grafana, ELK, Splunk), and incident management (JIRA, ServiceNow, Remedy). Proven ability to troubleshoot complex issues, streamline processes, and collaborate effectively across teams to deliver robust, scalable IAM solutions.
Overview
10
10
years of professional experience
Work History
Security Delivery Specialist
Accenture
12.2021 - Current
- CLIENT: Canadian Retail company
- Implemented and managed on-premises Identity and Access Management (IDAM) using OIM, OAM, OAAM, and OUD, handling scheduled jobs, end-user issues, security incidents, vulnerability management, and Oracle patching.
- Led the migration of users from on-premises to Oracle IDCS/Oracle Cloud Infrastructure (OCI).
- Automated tasks and resolved production-critical issues related to authentication and fraud activities.
- Utilized Python and JavaScript for automating various operations, including log injection to monitoring tools, bulk user operations, business reports, and fraud reporting/remediation to streamline operations.
- Managed Application Onboarding (Integrated Applications with OCI/IDCS), conducted POCs for new integrations, worked with REST APIs, and developed customized authentication policies based on requirements.
- Addressed end-user issues, generated and automated reports, configured alerts for key systems monitoring, prepared production mandate dashboards, and managed day-to-day tasks including Production Changes, Releases, and Troubleshooting.
Senior Project Engineer
Wipro Technologies
12.2019 - 12.2021
- CLIENT: US-Based Bank
- Monitored daily production tasks (jobs, rejected tasks, certification and request failures, scheduled tasks)
- Troubleshot user access and server issues and provided remediation for repetitive failures
- Integrated applications with Ping Federation and Ping Access for secure access
- Performed patching and disaster recovery (DR) activities on servers
- Managed CRQ and incident tickets using Remedy for both Ping and OIM-related issues
- CLIENT: US-Based Bank
Project Engineer
Wipro Technologies
01.2017 - 12.2019
- CLIENT: Global Health Care Company
- Captured technical requirements and provided solutions for application security
- Integrated multiple applications with OIM, OAM, and OUD
- Configured federated SSO partners using SAML 2.0
- Troubleshot synchronization, provisioning, and LDAP connectivity issues
- Demonstrated management processes to clients/business owners
- Managed incidents and requests through ServiceNow
- CLIENT: Global Health Care Company
Administrator
Wipro Technologies
06.2015 - 12.2017
- CLIENT: Shared Account
- Managed server administration tasks and resolved incidents, requests, and alerts 24x7 within SLAs
- Performed scheduled tasks as part of change management and conducted live troubleshooting
- Suggested automation and issue detection improvements for shared services
- CLIENT: Shared Account
Education
BCA - Computer Applications
Techno India
Kolkata 04.2001 -
Skills
- IAM Tools: OCI/IDCS, OIM, OAM, OAAM, OUD, Ping Federate, Ping Access
- Programming & Scripting: Python, JavaScript
- Integration & APIs : REST API
- Monitoring Tools: Grafana, ELK, Splunk
- Ticketing Tools: JIRA, ServiceNow (SNOW), Remedy
- Other: UNIX
Timeline
Security Delivery Specialist
Accenture
12.2021 - Current
Senior Project Engineer
Wipro Technologies
12.2019 - 12.2021
Project Engineer
Wipro Technologies
01.2017 - 12.2019
Administrator
Wipro Technologies
06.2015 - 12.2017
BCA - Computer Applications
Techno India
04.2001 -
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