SHALINI D

• Facilitated successful meetings by preparing agendas, recording minutes, and following up on action items.
• Provided exceptional administrative support to senior leaders, enabling them to focus on strategic decisions.
• Improved office efficiency with the implementation of digital filing systems and document templates.
• Developed strong professional relationships with clients through timely correspondence and excellent customer service skills.
• Coordinated complex calendar management for executives, ensuring optimal time allocation for critical tasks.
• Enhanced team productivity with effective organization of files and documents for easy access.
• Maintained open lines of communication between departments to enhance overall company performance.
• Boosted team morale through the planning and execution of engaging team-building events.
• Supported project completion by coordinating tasks, resources, and deadlines among team members.
• Mitigated potential conflicts within the team by addressing issues proactively and mediating discussions when needed.
• Spearheaded new employee onboarding processes, fostering a welcoming environment for all new team members.
• Expedited decision-making processes by compiling comprehensive reports for executive review.
• Managed travel arrangements for executives, ensuring cost-effective solutions and smooth itineraries.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Delivered outstanding support during peak periods or staff shortages to maintain seamless operations.
• Contributed to budget management by tracking expenses, processing invoices, and generating financial reports.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Assisted in recruitment to build team of top performers.
• Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Developed and implemented process improvement strategies.
• Generated and maintained accurate production records.
• Led production meetings to provide reports to management.
• Installed, adjusted and repaired automated machines and robots.
• Facilitated collaboration between production and other departments.
• Investigated and resolved production issues.
• Collaborated with engineering teams to improve production efficiency.
• Monitored production processes to identify and address potential issues.

Schedule meetings, appointments, and manage travel itineraries, accommodation.

• Interface with the travel provider (currently BCD) and the employee on tickets and hotel bookings.
• Assisting the managers to take notes at meetings
• Type and distribute the minutes of meetings.
• Maintain schedules and calendars.
• Prepare and provide general assistance with presentations.
• Process travel claims for managers and heads of departments.
• Implement and maintain office systems.
• Visitor management
• Organize and coordinate internal and external events.
• Track specific project status updates. Maintain SOWs.
• Strong knowledge and experience of relevant software applications: MS Outlook, Excel, PowerPoint, Word, and database management.
• Handle incoming mail and other material.
• Communicate verbally and in writing to answer inquiries and provide information.
• Raise an IT remedy request and a purchase request.
• Identification of workstations for new joinees.
• Coordinate and work in teams with internal support functions (Finance, Admin, HR, Security, IT).
• Prepare data analysis on a case-by-case basis.
• Represent in disaster management/crisis management.
• Coordinate facilitation during the R&R ceremony.
• Facilitate, support, and arrange sales team events drives.

Responded to operations requests via telephone and email, effectively answering questions and inquiries.

Greeting walk-in clients and visitors.

Monitored all workplaces throughout the building to identify equipment in need of repair.

Managing the front office and reception.

Assisted the purchasing agent in selecting a prospective vendor for a cost-efficient solution.

Enforced risk management policies to 2,500 personnel during four intensive training exercises by educating them on utilizing safety at all times, resulting in zero injuries or accidents.

Earned a commendable rating for keeping co-workers safe from hazardous materials during international assignments.

Supervised the preparation of material control and accounting input for data processing, and reviewed hundreds of output documents to successfully assist with the overall financial management of the warehouse.

Analyzed and interpreted history and activity reports pertinent to rejected documents from the company database, and solved the problem in accordance with procedures and company policies.

Wrote reports and memos weekly to brief superiors on personnel training readiness.

Inventory management: stationery, medicines, housekeeping supplies, and pantry supplies.

Authorized vendor contracts for services such as plumbing, mechanical, electrical, and supplies.

Coordinate with housekeeping staff to have daily facility rounds.

Calendar Management.

Travel management.

Event Management.

Maintaining housekeeping, pantry, and office support services.

Delivering monthly reports, managing all administrative functions, and facility services, as well as any other administrative tasks as deemed necessary by the client.

Managing Weekly FM Meeting Reports.

Managed all operational aspects of employment for the facilities team.

Calendar management for client visits.

Travel management.

Responsible for the implementation of all health and life-safety programs.

Cafeteria management for 20,000 sqft.

Proficient in handling cafeteria food counters and vendor shortlisting.

Responsible for inventory, as well as purchasing, and logging the receipt of all materials.

Handling issues related to the cafeteria and resolving them in coordination with the food committee for smooth and effective service.

Seminars for new joiners.

Assisted in the facilities' operating budget.

Proficient in handling cafeteria food counters.

Monitored day-to-day operations, security, and events.

Conducting pest control measures in the office.

Invoice management and payment processing.

Responsible for hiring and training maintenance staff.

Employee exit management clearance.

Overall, the handling security team is responsible for daily activities such as gate passes, GRN books, materials imports and exports, and other daily records.

Managing larger employee engagement events and activities.

Managing clients and visits as per the client visits calendar.

Stationary and Carrier Management.