Shalini Garg
Noida
Summary
SUMMARY
With over 9 years of expertise in the Banking and Healthcare sectors, I am a seasoned Lead Data Engineer known for adopt problem-solving skills and commitment to enhancing customer satisfaction.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Senior Engineer
Persistent System
Noida
10.2022 - 05.2024
- I have worked as a lead in Persistent.
- Determined equipment failure root cause and implemented solutions
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities
IT Analyst
Tata Consultancy Services
Noida
01.2019 - 07.2022
- Worked as IT Analyst in TCS
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations
Software Engineer
Algoworks Technology Pvt Ltd.
Noida
02.2015 - 12.2018
- Joined Algoworks as trainee in 2015 and promoted to Salesforce developer there.
- Integrated third-party tools and components into applications
Education
Master of Computer Applications - Computer Science
Aligarh Muslim University
Aligarh 01.2010 - 01.2013
Skills
Worked upon Salesforce Configuration and Customization(Apex Code) related to Apex Triggers, Batch, Schedulers, Test class, Apex handlers etc
Worked on Sales Cloud and Salesforce Community (Customer & Partner Portals) and various areas like Workflows, Approval Process, Objects, Fields, Page Layout, Validation Rules, Data Loader, Apex Class, Process Builders, Triggers, Batch, Scheduler
Data loader, Work bench to import and export, delete data from org
Worked upon Lightning Web Components(LWC)
Used ETL tools - Salesforce Data Loader, Workbench, Salesforce Inspector for Data Updates
Salesforce CPQ:- Create products, maintain bundles , create constraint rules , create price lists and price list items, price rules
Worked upon integration
Worked upon Marketing cloud and sales cloud
Worked upon Salesforce Data Cloud
Certification
PD1
Toolsused
- I have a knowledge upon the Salesforce CPQ to generate quotes ,Price rule etc.
- Worked into Marketing cloud.
- Salesforce Data Loader, Workbench, Salesforce Inspector Salesforce DX, Visual Studio Code, Salesforce CLI.
Personal Information
- Father's Name: Lt. Mr. Parvesh Kumar Garg
- Date of Birth: 07/21/88
- Nationality: Indian
Projectsdeveloped
- Bank Project: - I have worked upon a bank project in Persistent. We submitted the credit card for our customer for which we were getting the credit card creation request from different channel like (Zomato , Paisa bazar). We used the integration at different level to achieve this requirement in which we checked the customer Background verification at backend through integration.
- Pharmacy Project: Worked in pharmacy project in TCS.
- Pharmacy Project: -
- Bank Project: -
- Google Integration: - Integrated Google Calendar with Salesforce for Event Organization using Rest API call outs to Create, Update, Delete Add attendee on google calendar using Rest API call outs. Created some custom report to display all member who attended the Event in 2 or 3 month.
- Outlook Calendar Integration: - Integrated Outlook Calendar with Salesforce for Event Organization using Rest API call outs to Create, Update, Delete Add Attendee on Outlook calendar using Rest API callout
- Worked upon marketing cloud. Which is used for one-to-one email to its users. To send monthly email in bulk to its client using trigger. Used to tracking how many emails has been send, opened or not. Monthly email generated report.
- Salesforce Integration with Google Calendar
- Exact Target Project: -
- Turbo Bridge: -
- Salesforce External Identity for External User: -
Personalskillsandstrength
- Focused & dedicated.
- Highly responsible, enthusiastic and hard-working person with an instinct to succeed
- Effective in working on team projects and Optimistic in career
- Positive attitude
Languages
English
Hindi
Training
I have taken training on Salesforce Data Cloud +Einstein AI to update skill in this training we are learning to build data stream, carry out mapping on data model objects and build robust IR rulesets. Build profile explorer to identify unique customer touch points. Create segments using calculated insights and streaming insights. Build custom applications, integrations, and data pipelines using Salesforce Data Cloud tools and technologies.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Training
I have taken training on Salesforce Data Cloud +Einstein AI to update skill in this training we are learning to build data stream, carry out mapping on data model objects and build robust IR rulesets. Build profile explorer to identify unique customer touch points. Create segments using calculated insights and streaming insights. Build custom applications, integrations, and data pipelines using Salesforce Data Cloud tools and technologies .
Timeline
Senior Engineer
Persistent System
10.2022 - 05.2024
IT Analyst
Tata Consultancy Services
01.2019 - 07.2022
Software Engineer
Algoworks Technology Pvt Ltd.
02.2015 - 12.2018
Master of Computer Applications - Computer Science
Aligarh Muslim University
01.2010 - 01.2013
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