Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Volunteer Experience
Languages
Current Position
Timeline
Generic

Shalini Gupta

Bengaluru

Summary

Results-driven Account Manager with 6+ years of experience in B2B Sales, New Business Acquisition, Client Retention, and Enterprise Account Management. Proven success across EdTech, Media, Recruitment, Training, and E-commerce with a consistent record of exceeding revenue targets and driving portfolio growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Account Manager

Amazon
Bengaluru
01.2024 - Current
  • Lead strategic relationships with top sellers in the Media & Consumables category, driving revenue growth, performance improvement, and enhanced customer experience.
  • Onboard sellers to Paid Account Management, Amazon Business Advisory, and Launchpad, ensuring strong adoption and alignment with growth objectives.
  • Build and execute data-driven business plans, resolving seller blockers and coordinating with internal teams to accelerate performance.
  • Provide actionable insights on advertising, digital growth levers, and new Amazon features to optimize visibility, conversions, and operational efficiency.
  • Manage and grow seller portfolios while identifying targeted upsell and cross-sell opportunities to expand program adoption and deepen partnerships.

Account Manager

HT Media Ltd
Mumbai
12.2022 - 01.2024
  • Proven experience in B2B new business development, excelling in both hunting and farming roles to drive sustainable revenue growth.
  • Skilled in building and managing a strong sales pipeline, qualifying prospects, and converting mid-market and enterprise clients through consultative, digital-first sales strategies.
  • Expertise in understanding client needs and proposing tailored digital marketing solutions, enabling businesses to optimize online visibility and achieve performance goals.
  • Strong capability in cross-functional collaboration, working closely with marketing, product, and operations teams to enhance business partnerships and deliver impactful outcomes.
  • Experienced in managing corporate accounts, nurturing long-term relationships, and identifying upsell and cross-sell opportunities that align with client goals.
  • Adept at analyzing industry trends and competitive movements to provide strategic insights that strengthen value propositions and improve customer engagement.

Senior Inside Sales Evangelist

Simplilearn
Bengaluru
07.2021 - 12.2022

•Drove B2B & B2C sales for digital certification programs, selling to corporate HR/L&D teams and enterprise learners.

•Built and managed a strong pipeline through outreach, referrals, and high-quality follow-ups.

•Converted marketing leads through consultative selling, consistently exceeding revenue targets.

•Identified cross-sell and up-sell opportunities and managed post-sales learner accounts for repeat business.

•Collaborated with internal teams and provided customer insights to improve product and marketing strategies.

•Managed full pre- to post-sales cycles, ensuring smooth onboarding and high customer satisfaction.

Career Development Executive

jaro education
Mumbai
12.2018 - 02.2020
  • Identified and targeted B2B clients through franchise networks, cold calling, referrals, and market research.
  • Built and maintained a healthy sales pipeline, ensuring steady lead flow and conversions.
  • Developed strong relationships with key clients and franchise partners to drive repeat business.
  • Delivered clear value propositions and aligned programs with client requirements.
  • Negotiated terms, closed profitable deals, and consistently achieved sales targets.
  • Monitored industry and competitor trends to refine sales positioning.
  • Used market insights to uncover new business opportunities and expand B2B presence.

Intern

Franchise India Brands Limited
Faridabad
02.2018 - 05.2018
  • Sold Magazines published by Franchise India Holdings limited.
  • Worked in Event management for Blockchain Launch in India by WeMerge and FIHL.
  • Have done Crowd Management at FIHL Exhibitions.

Education

Master of Business Administration - MBA - Marketing

The ICFAI University
Dehradun

Bachelor of Business Administration - BBA - Marketing/Marketing Management, General

University of Mumbai

Skills

  • B2B Sales
  • New Business Acquisition
  • Pipeline Management
  • Digital Marketing Understanding
  • Consultative Selling
  • Stakeholder Management
  • Cross-functional Collaboration
  • Sales Forecasting & Reporting
  • Portfolio Management

Certification

  • Sales: Closing Strategies
  • The Value Proposition: Getting Your Pitch Right
  • Turning Objection into Opportunity during a Sales Call
  • How to Organize Your Time and Your Life
  • Empathy for Sales Professionals

Awards

  • Top Performer – Low ASP UDAAN – Amazon
    Awarded for being among the top 5% Account Managers in seller conversion, persuasion, and driving adoption for a newly launched initiative.
  • Aceman – Amazon
    Awarded for exceptional sales excellence and consistently surpassing business goals.
  • Retention Maestro – Amazon
    Recognized for outstanding client retention and relationship management.
  • Shining Star – Q2 – HT Media
    Earned for high-impact quarterly sales performance and revenue contribution.
  • Top Farmer – West Region – HT Media
    Awarded for driving strong growth from existing accounts through strategic farming.
  • Top Individual Award – Simplilearn
    Achieved for top-tier sales performance as a leading individual contributor.
  • Extra Miler – Simplilearn
    Honored for exceeding expectations and delivering exceptional results

Volunteer Experience

Volunteering at Amazon

Languages

  • English, Full Professional
  • Hindi, Native or Bilingual
  • Marathi, Native or Bilingual

Current Position

Amazon Account Manager - Consumables Category

Timeline

Account Manager

Amazon
01.2024 - Current

Account Manager

HT Media Ltd
12.2022 - 01.2024

Senior Inside Sales Evangelist

Simplilearn
07.2021 - 12.2022

Career Development Executive

jaro education
12.2018 - 02.2020

Intern

Franchise India Brands Limited
02.2018 - 05.2018

Master of Business Administration - MBA - Marketing

The ICFAI University

Bachelor of Business Administration - BBA - Marketing/Marketing Management, General

University of Mumbai
Shalini Gupta