Summary
Work History
Education
Skills
Value Offered
Professional Skill Set
Personal Qualifications
Personal Information
Language Known
Hobbies and Interests
Disclaimer
Languages
References
Timeline
Generic

SHALINI JOSHI

INDORE

Summary

To become member of core team of an organization where I can most effectively utilize my analytical skills, Problem Solving & Interpersonal skills to attain the growth of the organization. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Work History

Receptionist

Cilinic
Indore
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Verified visitors' identification cards before allowing access to the building.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.

Trainer

Gym
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Monitored security cameras in the lobby area to ensure safety of employees and guests.
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
  • Organized conference room reservations for meetings or events.

Sales

A.P India Multiloading Pvt. Ltd.
  • Greeted customers and responded to inquiries in a professional manner.
  • Processed sales transactions accurately and efficiently utilizing POS systems.
  • Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Organized backroom stock areas as well as kept up with organization of front end display area.
  • Performed price checks for items requested by customers when needed.
  • Ensured that promotional materials were adequately stocked at all times.
  • Followed up on customer requests or concerns in a timely manner.
  • Adhered to company guidelines for cash register operations including proper opening and closing procedures.
  • Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.

Receptionist

MP Mobility Hub
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Maintained reception area cleanliness and tidiness.
  • Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
  • Assisted with coordination of events including booking venues, catering services.
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Coordinated meetings between internal departments and external partners and clients.
  • Processed invoices using accounting software programs like QuickBooks or Sage 50 Accounting Solutions.
  • Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
  • Responded promptly to emails from customers and other departments within the organization.

Education

M.COM -

M.K.H.S GUJRATI COLLEGE
01.2018

B.COM -

G.D.C INDORE
01.2015

12th -

Annpurna higher secondery school indore
01.2013

Skills

  • Persistence
  • Sincerity & Responsibility
  • Frankness
  • Punctuality
  • File Management
  • Scheduling
  • Office Management
  • Clerical Support
  • Data Entry
  • Administrative Support
  • Expense Reporting
  • Staff Management
  • Business Operations Understanding
  • Supply Management
  • Basic Accounting
  • Verbal and Written Communication
  • Business Administration
  • Office Administration

Value Offered

I have a proven track record of success & over delivering of expectation of my work. I have always been self-motivated and individual driven to produce results.

Professional Skill Set

Basic Knowledge of Computer (MS-Excel, Word, Power Point, Internet.

Personal Qualifications

  • 12th, Annpurna higher secondery school indore, MP Board, 60%, 2013
  • B.COM, G.D.C INDORE, D.A.V.V, 66.56%, 2015
  • M.COM, M.K.H.S GUJRATI COLLEGE, D.A.V.V, 55.56%, 2018

Personal Information

  • Father's Name: Mr. Vijay Joshi
  • Mother's Name: Mrs. Renuka Joshi
  • Blood Group: O+
  • Date of Birth: 04/23/95
  • Nationality: Indian
  • Marital Status: Married

Language Known

English, Hindi

Hobbies and Interests

  • Dancing
  • Gyming

Disclaimer

I hereby declare that all the above information is true to the best of my knowledge and belief.

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Receptionist

Cilinic

Trainer

Gym

Sales

A.P India Multiloading Pvt. Ltd.

Receptionist

MP Mobility Hub

M.COM -

M.K.H.S GUJRATI COLLEGE

B.COM -

G.D.C INDORE

12th -

Annpurna higher secondery school indore

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SHALINI JOSHI