Shalini Mushra
Kolkata
Overview
4
4
years of professional experience
Work History
Assistant
Bdb Exports Pvt Ltd
02.2021 - Current
- Assisted manager in all aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to offic
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Updated reports, managed accounts, and generated reports for company database.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Coordinated office events, seminars and meetings for staff and clients.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Timeline
Assistant
Bdb Exports Pvt Ltd
02.2021 - Current
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