Shalini R
Senior Inside Sales Manager
Bengaluru,KA
Summary
Goal-oriented Inside Sales Manager dedicated to building successful teams focused on surpassing profit goals. Seasoned professional with expertise in revenue forecasting and strategic planning. Leader with focus on propelling revenue growth through strategic marketing, advertisements and promotions. Accomplished Sales Manager offering 3.9 years of experience. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
3
3
Languages
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Senior Inside Sales Manager
Edureka
Bangalore, Karnataka
09.2019 - Current
- Managed sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Built relationships with customers and community to establish long-term business growth.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Increased monthly gross sales from 10,00,000 to 22,00,000 and exceeded goals for sales, revenue and profit margins.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
- Communicated product quality and market comparisons by creating sales presentations.
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Increased interdepartmental relationships within university to improve student success.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
Team Leader
Clearwater
Bangalore, Karnataka
04.2017 - 08.2019
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Built strong team by recruiting and developing top sales talent.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Specialized in Direct Face to Face campaign and also B2B, B2C campaign.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Molded team and embraced change to adapt within dynamic market.
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Created and executed reorganization plan, training and development programs and implemented process improvements.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
Education
Bachelor of Commerce - Accounts And Finance
Mount Carmel College
Bangalore 06.2014 - 04.2017
Skills
Marketing
Accomplishments
- Supervised team of 8 team members.
- Received the Best performer in the month of August, September, December.
- Received Best Sales Manager in the month of october.
Timeline
Senior Inside Sales Manager
Edureka
09.2019 - Current
Team Leader
Clearwater
04.2017 - 08.2019
Bachelor of Commerce - Accounts And Finance
Mount Carmel College
06.2014 - 04.2017
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