Shalini T
Network Support Engineer
Chennai,TN
Summary
Motivated and detail-oriented Network Support Engineer with hands-on experience in troubleshooting, Maintaining, and optimizing enterprise network infrastructure. Seeking a challenging position as a Network Engineer or Security Opertaions Analyst to leverage my technical expertise, analytical mindset, and commitment to continous learning in a dynamic environment. Eager to contribute to securing and enchancing network system while advancing in the field of cybersecrity and network architecture.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Network Support Engineer
Caveo Infosystems Pvt Ltd
02.2025 - Current
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Supported users in setup and configuration of wireless bridge networks.
- Reduced downtime for clients by providing efficient technical support and timely issue resolution.
- Enhanced network security with the implementation of firewall policies and regular vulnerability assessments.
- Managed and administered load balancing tasks for networks, routing and shaping traffic to reduce service interruptions and network strain.
Trainee Delivery Consultant
The Adecco Group
03.2023 - 02.2024
- Company Overview: Fortune Global 500 Company
- Global Operational Support to Global team of LHH: Offered exceptional operational support across significant regions such as the US, UK, Canada, APAC, and Switzerland. Covered various areas including CIE, Interim, Quality, and Activation, ensuring flawless processes within the LHH Global Team.
- I was responsible for generating ATS friendly resume format for US and Canada team the volume would go up to 14-18 resume a day.
- As well alongside Resume reformatting for US and Canada I was involved in processes like CIE and Activation.
- Scheduling: We would create a profile of the candidate who had applied for the course assigning them with the relevant program and assign relevant consultant to the candidate keep profile ready for activation.
- Activation: In this process we would activate the profiles of the Candidates and send it for billing.
- I have also worked with the quality team on a project basis where we would help them with feedback collection and resolve the negative feedback.
- Fortune Global 500 Company
Education
Master of Science - Computer Applications Development
University of Madras
Chennai, India 04.2001 -
Bachelor of Science - Computer Applications Development
Sri Kanyaka Parameswari Art & Science College
Chennai, India 04.2001 -
Board Of Higher Secondary - undefined
St Francis Xavier Anglo Indian Higher Secondary School
01.2017 - 01.2019
SSLC - undefined
Our Lady Centre Matriculation School
Skills
Networking Topologies
Switching
Configuration and Troubleshooting CISCO Switches
Basic Knowledge in initial configuration of Firewall
Network troubleshooting
IP addressing and subnetting
Additional Information
CCNA, Suren Networking School
Completed Certificate in Kaspersky EDR Next Foundation
Completed Certificate in Sophos Firewall Engineer
Completed Certificate in Sophos Endpoint
Awards
- Participated in screening presentation at Sri Kanyaka Parameshwari Arts and Sciences College, under the topic of 5G communication.
- Participated in several webinars at various organizations.
- Awarded as best team player in Adecco group of India.
Personal Information
- Father's Name: Thamizhmani P C
- Date of Birth: 05/22/2002
Accomplishments
- Dedicated and hardworking.
- Good verbal and written communication skills.
- Time management.
- Positive attitude.
- Passionate about work.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Network Support Engineer
Caveo Infosystems Pvt Ltd
02.2025 - Current
Trainee Delivery Consultant
The Adecco Group
03.2023 - 02.2024
Board Of Higher Secondary - undefined
St Francis Xavier Anglo Indian Higher Secondary School
01.2017 - 01.2019
Master of Science - Computer Applications Development
University of Madras
04.2001 -
Bachelor of Science - Computer Applications Development
Sri Kanyaka Parameswari Art & Science College
04.2001 -
SSLC - undefined
Our Lady Centre Matriculation School