Shalini K
Bengaluru
Summary
Highly organized and driven professional with nearly 2 years of experience in Finance Operations, specializing in Master Data Management, and Procure-to-Pay processes. Additionally, I have a strong passion for sports and I'm enthusiastic about exploring the latest developments in tech.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate - Master Data Management, Europe Zone
AB Inbev
Bengaluru
07.2024 - Current
- Specialized in the Customer Master Data (CMD) process, I successfully resolved over 5,000 Salesforce tickets across various European regions, including the Netherlands, Belgium, the UK, Italy, France, Luxembourg, and expansion countries.
- Maintained 100% accuracy in IBAN and VAT validations via the Maven Tool, successfully approving over 6,000 customer creation and modification requests.
- Played an active role in data quality initiatives, supporting master data cleanup activities, such as blocking 6,431 inactive or duplicate customer records.
- Consistently recognized as the NPS Champion each month for delivering exceptional performance, and earning a perfect NPS score of 10 from stakeholders.
- Proactively took the initiative to enhance the maintenance of critical trackers, contributing significantly to the success of the MICS audit.
Associate - Procure To Pay (PTP) Operations, NAZ
AB Inbev
Bengaluru
05.2023 - 06.2024
- Invoice indexing.
- Invoice postings: PO and non-PO invoices.
- Service entry creations for PO invoices.
- Bud Exchange - Post Parked Invoices Posting.
- Resolved various supplier and stakeholder queries through the JIRA ticketing tool, with a CSAT of 100%.
- Resolving IDOC service entry errors through close collaboration with stakeholders.
- I have been an active contributor in supporting the team during times of crisis.
Education
Bachelor of Commerce - Accounting And Finance
MLA Academy of Higher Learning
Malleswaram, Bengaluru, Karnataka10-2022
Skills
- SAP ERP
- Microsoft Excel
- Invoice Processing
- Accounts Payable
- JIRA
- Salesforce
- IDOC
- Maven
- Master Data Management
- Stakeholder Engagement
- Collaboration
- Problem solving
- Effective communication
- Time management
Accomplishments
- Recognized as an NPS Champion
- Beer Shot Award for demonstrating great ownership
Languages
Kannada
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Tamil
Elementary (A2)
A2
Certification
- SAP FICO - Basic
- Stock Market Certification - Basic
- AI Dashboards using Microsoft Power BI
Timeline
Associate - Master Data Management, Europe Zone
AB Inbev
07.2024 - Current
Associate - Procure To Pay (PTP) Operations, NAZ
AB Inbev
05.2023 - 06.2024
Bachelor of Commerce - Accounting And Finance
MLA Academy of Higher Learning
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