Shalini Kain Agarwal
Bengaluru
Summary
Top performing sales and business development professional with proven ability to drive business expansion and development by planning and executing business strategies. Strategic thinker who can plan and implement sales, marketing and business initiatives to support corporate objectives. Experienced in developing new market channels and building strong relationships with sales managers, customers and industry leaders. Dedicated and tenacious sales expert with a reputation for consummate professionalism .
Overview
10
10
years of professional experience
Work History
Inside Sales Associate
Vinculum Solutions Pvt Ltd
Bengaluru, India
06.2023 - Current
- Established leads through industry networking events, trade shows and LinkedIn and developed prospects.
- Managed complaints with calm, clear communication and problem-solving.
- Actively listened to customers to fully understand requests and address concerns.
- Handled inbound calls per day.
- Maintain CRM
- Supported marketing initiatives by providing insights on customer preferences and feedback on promotional materials for targeted campaigns.
Business Development Executive
Krtya Technologies Pvt Ltd
Surat, India
02.2019 - 11.2019
- Executive Roles & Responsibilities Involved in the sales conversion process - enquiry to closure Have handled International clients from various countries like - USA, Singapore, Nepal, Nigeria, etc
- Client retention and acquisition
- Managed approximately 50incoming calls, and emails per day from customers.
- Reviewing clients' feedback and implementing necessary changes
- Providing online and offline demonstrations to promote products.
Business Development Executive
Jupsoft Technologies Pvt Ltd
Noida, India
01.2018 - 02.2019
- Business development
- Executive Roles & Responsibilities Handling domestic and international clients
- Meeting Clients for negotiation and deal finalization
- Worked collaboratively with sales team to achieve sales revenue targets.
- Employed strategic sales and upselling techniques, providing in-depth product knowledge to increase sales.
- Maintained client correspondence, preferences and sales on CRM systems for sales and marketing purposes.
- Participated in trade shows, sales workshops, sales seminars and events on behalf of business.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
Executive IT
Parsvnath Developers . Ltd
New Delhi
04.2016 - 02.2018
- Software Implementation and support
- Conducting meetings between software vendors and department heads
- Testing and troubleshooting Testing of software during the process of implementation before delivering it to the users.
IT Associate - CDM
HCL Info Services Ltd
Noida
06.2014 - 08.2015
- Worked on FA, CO and MM module of SAP - Creation of vendor, customer and material master
- Assist software implementation team
- Maintenance of Daily Status report and monthly Activity report Logging of ticket in CA tool and getting it closed on time
- Conducted thorough risk assessments to identify potential vulnerabilities in the IT infrastructure and recommend mitigating strategies.
Education
PGDM - Marketing
IMT-CDL
Ghaziabad2019
B.Tech - Computer Science & Engineering
ABESIT
Ghaziabad2015
High School Diploma -
Shree Thakur Balika Vidhaya
Ghaziabad2009
High School -
Shree Thakur Balika Vidhaya
Ghaziabad2007
Skills
- Sincere, confident, dynamic, interactive in nature, optimist, and natural leader with excellence
- Problem Solving Nature
- Excellent written, oral, and interpersonal communication skills
- Able to handle multiple assignments under high pressure and consistently meet deadlines
- Highly responsible and reliable
- Teamwork skills
Timeline
Inside Sales Associate
Vinculum Solutions Pvt Ltd
06.2023 - Current
Business Development Executive
Krtya Technologies Pvt Ltd
02.2019 - 11.2019
Business Development Executive
Jupsoft Technologies Pvt Ltd
01.2018 - 02.2019
Executive IT
Parsvnath Developers . Ltd
04.2016 - 02.2018
IT Associate - CDM
HCL Info Services Ltd
06.2014 - 08.2015
PGDM - Marketing
IMT-CDL
B.Tech - Computer Science & Engineering
ABESIT
High School Diploma -
Shree Thakur Balika Vidhaya
High School -
Shree Thakur Balika Vidhaya