Shallu Bhatti
Panchkula
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Helpline Operator
Haryana State Electronics Development Corporation Ltd
Panchkula
05.2019 - 08.2021
- Resolved problems, improved operations and provided exceptional service
- Worked closely with Helpline Operator to maintain optimum levels of communication to effectively and efficiently complete projects
- Served customers in a friendly, efficient manner following outlined steps of service
- Increased customers satisfaction by resolving service issues
- Collaborated with Department as well as Management to achieve the result.
Call Center Agent
Avidus SMPL
Panchkula
06.2016 - 12.2018
- Resolved problems, improved operations and provided exceptional service
- Worked closely with Helpline Operator to maintain optimum levels of communication to effectively and efficiently complete projects
- Served customers in a friendly, efficient manner following outlined steps of service
- Increased customers satisfaction by resolving service issues
- Collaborated with Department as well as Management to achieve the result.
Data Entry Operator
Bharat Gas Agency
Sirsa
- Maintain ongoing communication with relevant department to confirm accurate data delivery
- Received incoming calls and handled data requests from internal skateholders.
Executive
Lobo Staffing (The Times Of India)
Chandigarh
04.2023 - 10.2023
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Education
Bachelor of Commerce - undefined
C.M.K College
SirsaMasters in Commerce - undefined
MGSU
Bikaner, RajasthanSkills
Data collecting and Typing
Timeline
Executive
Lobo Staffing (The Times Of India)
04.2023 - 10.2023
Helpline Operator
Haryana State Electronics Development Corporation Ltd
05.2019 - 08.2021
Call Center Agent
Avidus SMPL
06.2016 - 12.2018
Data Entry Operator
Bharat Gas Agency
Bachelor of Commerce - undefined
C.M.K College
Masters in Commerce - undefined
MGSU
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