Shally Phonsa
New Delhi,DL
Summary
Results-oriented sales professional with a proven track record in driving revenue, fostering client relationships and leading cross-functional teams. Skilled in consultative selling, strategic negotiation and aligning solutions with dynamic business needs. Known for adaptability, collaboration and delivering consistent results in fast-paced environments to achieve business goals.
Overview
8
8
years of professional experience
Work History
Sales Consultant
SWFI
09.2023 - Current
- Consulted with clients to assess their unique needs and recommended tailored product solutions, aligning with their investment goals.
- Provided personalized consultations to institutional investors across Asia, Europe, Africa, and MEA regions, achieving 10% of quarterly quota through upselling and cross-selling strategies, leading to a 40% revenue boost in Q4.
- Managed strategic accounts, overseeing client onboarding, contract negotiations, and relationship building, ensuring long-term satisfaction and retention.
- Enhanced customer engagement by assessing client needs, increasing lead quality by 60% and surpassing monthly sales goals by 20%.
- Developed and implemented a team training program, improving lead generation efficiency, supporting sustained sales target achievement, and increasing demo closure rates by 10-15%.
Business Development Manager
Pickrr Technologies Pvt Ltd
02.2022 - 07.2023
- Spearheaded strategic partnerships with key industry players, resulting in a 30% increase in revenue within the first year.
- Increased client base by identifying new business opportunities and cultivating relationships with key decision-makers, contributing to business expansion.
- Developed and implemented innovative sales strategies, driving a 20% growth in market share and creating tailored solutions based on client needs.
- Drove account growth and retention by managing high-value accounts, leveraging upselling strategies, and ensuring seamless integration across major platforms like Shopify and WooCommerce.
- Facilitated regular communication with clients, fostering long-lasting relationships built on trust and mutual respect, ensuring their needs were met and driving repeat business.
Business Development Manager
OYO Rooms
11.2019 - 01.2022
- Identified and acquired new properties, fostering strong, long-term relationships with stakeholders to drive sustained property success.
- Drove comprehensive business development initiatives, executing both short-term and long-term strategies to enhance supply growth and portfolio expansion.
- Coordinated effectively with internal and regional teams to implement business strategies, ensuring optimal performance and efficient resource utilization.
- Identified and developed new business opportunities by engaging with potential partners, leading regional expansion efforts, and fostering key collaborations.
- Led strategic initiatives for the assigned portfolio, driving profitable operations and enhancing property performance across the region.
Executive - Partner Business
Stellar Information Technology Private
05.2018 - 11.2019
- Managed a global portfolio of 4,000+ partners across multiple industries, demonstrating adaptability and versatility in approach.
- Negotiated contract terms with potential partners, securing favorable conditions and driving mutually beneficial agreements.
- Drove up-selling and cross-selling initiatives, contributing to 40% of annual revenue through strategic partner engagement.
- Onboarded new partners efficiently, integrating them into company systems and ensuring smooth workflows, while organizing regular meetings to review progress, address challenges, and strategize future growth.
Online Sales Manager
OHO Holidays
10.2016 - 04.2018
- Built and nurtured strong relationships with both regular and seasonal clients, effectively generating leads and creating new business opportunities.
- Led and organized client meetings, developed targeted marketing strategies, and consistently exceeded sales targets.
- Delivered exceptional customer service, achieving top satisfaction ratings and resolving complex sales requests efficiently.
- Drove client retention by offering tailored solutions, fostering long-term partnerships and ensuring customer satisfaction.
Education
U-flex Ltd
Jammu, India06-2015
Ericsson India Pvt. Ltd.
Jammu, India01-2014
BSNL
Jammu, India05-2012
MBA - Marketing Management
Chandigarh University
Chandigarh, India06-2016
Bachelor of Technology - Electrical, Electronics And Communications Engineering
C.G.C. Gharuan
Mohali, India06-2014
Skills
Account Management
Negotiations
Relationship building and management
Upselling strategies
Solution selling
Pricing strategy
Cross-selling strategies
Timeline
Sales Consultant
SWFI
09.2023 - Current
Business Development Manager
Pickrr Technologies Pvt Ltd
02.2022 - 07.2023
Business Development Manager
OYO Rooms
11.2019 - 01.2022
Executive - Partner Business
Stellar Information Technology Private
05.2018 - 11.2019
Online Sales Manager
OHO Holidays
10.2016 - 04.2018
U-flex Ltd
Ericsson India Pvt. Ltd.
BSNL
MBA - Marketing Management
Chandigarh University
Bachelor of Technology - Electrical, Electronics And Communications Engineering
C.G.C. Gharuan
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