SHALNA K
DATA ENTRY
Kozhikode
Summary
Achieved significant error reduction at Federal Bank by implementing quality audits and standardizing documentation, showcasing expertise in data review and collaborative problem-solving. Excelled in process mapping and Microsoft Office, enhancing project clarity and efficiency.
Overview
13
13
years of professional experience
2
2
Certificates
5
5
years of post-secondary education
Work History
Process Executive
Federal Bank
Kozhikode
05.2011 - Current
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Investigated basic issues and escalated more complicated concerns.
- Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
- Standardized documentation procedures resulting in increased clarity surrounding project requirements.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Gathered, reviewed and input CIBIL and CERSEI reports each day using software.
Education
M.Com - Master of Commerce
ANNAMALAI UNIVERSITY
Kozhikode 2008 - 2010
B.COM - BACHELOR OF COMMERCE
CALICUT UNIVERSITY
KERALA 2005 - 2008
Skills
Document processing and Preparation,
Process Mapping,
Microsoft Office
Data Entry
Cibil,Cersei Report Generation
Time Management
Team Coordination
Documentation and control
Certification
PGDCA
Languages
Malayalam
Bilingual or Proficient (C2)
English
Intermediate (B1)
Software
MS OFFICE
TALLY
Timeline
Process Executive
Federal Bank
05.2011 - Current
FOREIGN ACCOUNTION
01-2010
PGDCA
02-2009
M.Com - Master of Commerce
ANNAMALAI UNIVERSITY
2008 - 2010
B.COM - BACHELOR OF COMMERCE
CALICUT UNIVERSITY
2005 - 2008