Shalom Raju Sabbithi

JOB OBJECTIVE Seeking role for a position as a People's Manager, where I can manage complex card transaction queues and enhance operational efficiency to fulfill the business requirements. This role will allow me to utilize my professional and practical expertise and make a meaningful contribution to the company's goals PROFILE SUMMARY Offered till date total 7+ years of diverse experience of various business regions helping to attain below mentioned skills. Resourcing handling Responsible for reporting and collaborating with business on daily, weekly, and monthly management information, as required by the business. Planning and Organizing Creating resourcing models for meeting the requirements of the business. Developed and implemented Resource management model to bring about load leveling and performance enhancements across sites. An effective communicator to work in fast paced environment with excellent interpersonal, analytical, leadership, decision making & people management skills. Knowledgeable and working experience on MS Office. Planning for activities and making sure nil or minimum impact on business. Stakeholder management, Issue management via impact full communication. Handled a maximum team strength of 19 members with most complicated queues. Holding experience in complaints handling on FOS, Executive, Card Mitigation and Mortgage complaints. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Collaborated with team of 19 in the development of the project named Target .
• Achieved 86% target by completing agreed upon set target of 75% meeting productivity against the onshore with accuracy and efficiency.
• Supervised team of 22 staff members.

In my free time would play guitar for gospel songs, do a bible study for spiritual growth. Also, spend weekdays by exploring places of new traditions and cultures.