Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shalu Chandran

Product Owner SAFe® POPM
Bengaluru,KA

Summary

Product Owner with great experience at Mercedes-Benz Research and Development India for more than 8 years, excelling in product lifecycle management and agile methodologies. Spearheaded the development of remote command features, enhancing deployment frequency and team collaboration. Adept at aligning stakeholder expectations while driving innovative solutions and fostering a culture of teamwork.

Overview

12
12
years of professional experience
1
1
Certification
4
4
Languages

Work History

Product Owner

Mercedes-Benz Research and Development India
Bengaluru, India
02.2024 - Current
  • Owned the end-to-end product lifecycle for remote command services across multiple vehicle lines.
  • Defined the product vision, roadmap, and backlog, aligned with global stakeholders in Germany, Seattle, and China.
  • Led cross-functional agile teams (backend, cloud, QA, etc.).
  • Delivered remote command features, including: remote lock/unlock, remote engine start, child presence detection, climate pre-conditioning.
  • Coordinated launches for new car lines, including MB.OS 1.0.
  • Led and contributed to the migration from monolithic architecture to serverless, cloud-native infrastructure.
  • Improved deployment frequency, stability, and scalability (add metrics if possible).
  • Established a strong collaboration culture across distributed international teams.
  • Acted as the primary interface between business stakeholders and technical teams.
  • Managed product KPIs, including latency, uptime, SLO, etc.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
  • Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
  • Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.

Senior Technical Lead

Mercedes-Benz Research and Development India
Bengaluru
11.2022 - 02.2024
  • Key technical leader in the development of the Level 4 Automated Valet Parking (AVP) system — one of the early production-grade autonomous driving use cases.

Project Context:

Automated Valet Parking enables driverless parking in equipped parking structures through vehicle-to-infrastructure communication and advanced perception systems.

Responsibilities

  • Played a key role in system architecture and feature development for next-generation AVP.
  • Deeply involved in understanding end-to-end use cases across vehicles, backends, and infrastructure.
  • Collaborated with BOSCH on joint development and system integration.
  • Worked extensively on: Vehicle-side integration, TCU connectivity architecture, secure communication protocols, backend services integration, and frontend interaction flows.
  • Proposed technical improvements and architectural refinements.
  • Coordinated cross-functional teams across embedded, backend, and security domains.
  • Managed a team of eight personnel focused on implementing resolutions and updates.
  • Mentored junior developers for improved coding skills and understanding of best practices, leading to increased overall code quality within the team.
  • Collaborated with cross-functional teams to design and implement innovative technical solutions, fostering streamlined communication channels and efficient problem resolution.
  • Developed technical solutions to diverse operational problems.

Senior Developer

Mercedes-Benz Research and Development India
Bengaluru, India
10.2017 - 12.2022

Backend developer responsible for core microservices powering remote vehicle functionality.

  • Designed and developed microservices for: Remote door lock/unlock, Electric vehicle preconditioning.
  • Built secure REST APIs, enabling cloud-to-vehicle command execution.
  • Implemented business logic for reliable command processing and delivery.
  • Performed unit, integration, and end-to-end testing.
  • Actively participated in the full agile lifecycle: Sprint planning, refinement, daily standups, and retrospectives.
  • Contributed to CI/CD pipelines and deployment processes.
  • Incorporated industry best practices to ensure high-quality code, minimizing defects and reducing maintenance efforts.
  • Delivered well-documented code that simplified ongoing maintenance efforts by other developers working on future iterations of projects.
  • Evaluated and improved the development work of other developers on the team, working to provide training and knowledge transfer.
  • Promoted agile methodologies within the team, fostering an adaptive approach to project requirements that allowed for rapid response to changing business needs.

Senior Software Engineer

Capgemini
Bengaluru, India
09.2013 - 10.2017

Client: Royal Bank of Canada.

Worked on enterprise banking payment systems within an Agile delivery model.

  • Implemented business logic using Java, J2EE, and Spring MVC.
  • Developed web components using JSP and jQuery.
  • Conducted impact analysis for new requirements and change requests.
  • Prepared low-level design (LLD) documentation.
  • I wrote unit test cases using JUnit.
  • Participated in sprint planning and Agile ceremonies.
  • Coordinated with offshore team members.
  • Proposed usability improvements and feature enhancements.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.

Education

Bachelor of Science - Computer Science

College of Applied Science
Kozhikode, India
04.2001 -

Skills

Agile methodology

User story creation

Story planning

Product lifecycle management

Competitive analysis

Scrum framework

Project management

Excellent communication

Problem-solving

Teamwork and collaboration

Product development

Certification

SAFe® POPM

Timeline

SAFe® POPM

02-2026

Product Owner

Mercedes-Benz Research and Development India
02.2024 - Current

Senior Technical Lead

Mercedes-Benz Research and Development India
11.2022 - 02.2024

Senior Developer

Mercedes-Benz Research and Development India
10.2017 - 12.2022

Senior Software Engineer

Capgemini
09.2013 - 10.2017

Bachelor of Science - Computer Science

College of Applied Science
04.2001 -
Shalu ChandranProduct Owner SAFe® POPM