Shalu Kushwaha
Key Account Sales Executive
Lucknow
Summary
Dedicated Fintech professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
Work History
Key Account Sales Executive
Tide
04.2023 - 03.2024
- Calling our existing members, building rapport with them, understanding their businesses and upselling relevant products or services to help them thrive.
- Meeting daily targets related to Tide account activations, Funding.
- Working cross-functionally with other departments to understand upcoming product launches and ensuring to pitch these to existing members.
- Set and achieved company defined sales goals, Managed over 50 merchants calls per day.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Responsible for onboarding of new lender partners to cater demand from various segments.
- Boosted client satisfaction by providing tailored sales solutions and addressing their unique needs
- Exceeded quotas on a consistent basis, earning recognition as a top-performing Key Account Sales Executive within the company
Business Development Associate (Capital Sales)
Razorpay Payment Gateway
08.2021 - 06.2022
- Developed team communications and information for meetings.
- Used Microsoft Word and other software tools to create documents and other communications.
- Monitored company inventory to keep stock levels and databases updated.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Drove operational improvements which resulted in savings and improved profit margins.
- Used coordination and planning skills to achieve results according to schedule.
- Leading Working capital vertical, 0-1 product of Razorpay
- Responsible for End-to-end sales
- Worked closely with Product, Engineering, Marketing, and Legal teams on new initiatives and strategic relationships.
- Escalation Management
- Being the first touchpoint of customers received from inbound channels (Website, Freshdesk and Signups)
- Identify product fitment based on different business vertices
- Consistently achieve targets in line with team/organizational objectives.
Education
MBA - Marketing & Finance
International School of Business & Media
Pune 06.2019 - 06.2021
Skills
- Business development abilities
- Sales documentation development
- Business development and planning
- Business management and development
- Sales Development
Certification
- Brand management : Aligning business, brand & behaviour (Coursera)
Timeline
Key Account Sales Executive
Tide
04.2023 - 03.2024
Business Development Associate (Capital Sales)
Razorpay Payment Gateway
08.2021 - 06.2022
MBA - Marketing & Finance
International School of Business & Media
06.2019 - 06.2021
- Brand management : Aligning business, brand & behaviour (Coursera)
- Integrated Marketing Communication: Advertising, Public relations, Digital Marketing & more (Coursera)
- Intro to International Marketing (Coursera)
- Market Research & Consumer Behaviour (Coursera)
- Marketing in a Digital World (Coursera)
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