Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SHALU SHENDE

NEW DELHI

Summary

Office and administrative support professional with extensive experience across diverse environments. Proficient in managing tasks, organizing records, and optimizing workflow efficiency. Adaptable to new software and systems, resulting in enhanced data management and operational processes. Achievements include significant improvements in document organization and internal communication, facilitating smoother daily operations.

Overview

6
6
years of professional experience

Work History

Administrative Officer

Tulsi Multispeciality Hospital
New Delhi
06.2020 - Current

Oversaw hospital operations management, enhancing efficiency and service delivery outcomes.

Managed compliance with NABH, NABL, and QCI standards to uphold quality assurance.

Directed billing operations for IPD and OPD, promptly resolving all related issues.

Executed marketing initiatives and community outreach programs to broaden service awareness.

Led P&L activities to optimize overall financial performance.

Identified new business opportunities while expanding service scope effectively.

Coordinated CME activities and event management to promote professional development.

Admin (Lab Operations)

Medcube Diagnostics
New Delhi
09.2019 - 05.2020
  • Promoted diagnostic business plans to enhance operational effectiveness.
  • Ensured timely delivery of sustainable, high-quality services.
  • Managed daily cash deposits in bank to maintain financial accuracy.
  • Pursued new business opportunities to expand market reach.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.

Junior Administrative Officer

Nagpur Institute of Medical Sciences
Nagpur
01.2019 - 08.2019
  • Processed invoices, purchase orders, expense claims and other financial documents according to established procedures.
  • Developed and implemented new administrative processes to streamline workflows.
  • Prepared agendas for weekly departmental meetings as well as taking minutes during these meetings.
  • Provided administrative support to senior staff members by managing their calendars, scheduling meetings and appointments.
  • Managed incoming mail including sorting out letters and packages for delivery within the organization.
  • Maintained effective filing systems to ensure accuracy and efficiency of all documents.

Education

Diploma - Beauty & Wellness

International Women Polytechnic
New Delhi, Indai
03-2017

Certificate of Technical Studies - Certificate in Computer Accountancy

Institute of Computer Accountants
Preet Vihar, New Delhi
12-2015

BBA - Bachelor of Business Management

Emperial Institute of Management Science & Researc
New Delhi
07-2011

Skills

  • Regulatory compliance
  • Financial analysis
  • Project management
  • Meeting coordination
  • Customer service
  • Business development
  • Team collaboration
  • Problem solving
  • Document management
  • Workflow coordination

References

References available upon request.

Timeline

Administrative Officer

Tulsi Multispeciality Hospital
06.2020 - Current

Admin (Lab Operations)

Medcube Diagnostics
09.2019 - 05.2020

Junior Administrative Officer

Nagpur Institute of Medical Sciences
01.2019 - 08.2019

Diploma - Beauty & Wellness

International Women Polytechnic

Certificate of Technical Studies - Certificate in Computer Accountancy

Institute of Computer Accountants

BBA - Bachelor of Business Management

Emperial Institute of Management Science & Researc
SHALU SHENDE