Sham Prashanth C
Bengaluru
Summary
Senior System Administrator with 3 years of experience in managing enterprise IT infrastructure, security, and cloud-based services. Strong expertise in Sophos Firewall administration, Microsoft 365 and SharePoint administration, Microsoft Defender security solutions, and Intune MDM deployment. Proven track record in implementing security controls, maintaining system availability, optimizing performance, and ensuring compliance across Windows-based environments. Adept at troubleshooting complex issues, automating administrative tasks, and supporting scalable IT operations.
Overview
3
3
years of professional experience
Work History
Senior System Administrator
TresVista Analytics LLP
12.2022 - 10.2025
- Skilled in deploying and managing Microsoft Defender across enterprise environments, with expertise in configuring security settings, monitoring threat activity, and optimizing endpoint protection.
- Experienced Intune MDM administrator, responsible for securing and managing a wide array of mobile devices and laptops through policy configuration, application deployment, and enforcement of security protocols to ensure data protection and regulatory compliance.
- Configured, maintained, and optimized the Sophos Firewall infrastructure to safeguard network security, enforce access control policies, and ensure high-performance threat protection across the organization.
- Proficient in administering SharePoint environments, including managing user access and permissions, configuring document libraries, and maintaining platform stability to support seamless collaboration and content management.
- Experienced in administering the Office 365 Admin Portal, with a focus on configuring services, managing user accounts and access controls, and implementing security policies to maintain a secure and efficient cloud environment.
- Managed Active Directory environments, including user provisioning, group policy updates, and account maintenance.
- Set up new user accounts and workstations, ensuring proper configuration and readiness for deployment.
- Managed user accounts, credentials, and access permissions to ensure secure and compliant access to enterprise systems and data.
- Diagnosed and resolved hardware, software, and technical issues across end-user systems; efficiently handled recurring support tickets to ensure minimal downtime.
- Installed, configured, and updated software applications across workstations to support operational needs.
- Collaborated with cross-functional teams to design and deploy customized IT solutions, meeting specific organizational needs.
Education
Bachelors of Technology - ECE
PES University
07-2020
High School Diploma -
MEI Polytechnic
Bengaluru, India05-2017
High School Diploma -
New Citizen High School
Bengaluru, India05-2014
Skills
Exchange Administrator
AD Administrator
ManageEngine Helpdesk
D365 Helpdesk
SharePoint Administrator
Firewall Administrator
MS Defender
Intune Administrator
O365 Administrator
IT compliance enforcement
Cross-functional collaboration
Languages
- English
- Kannada
- Tamil
- Hindi
Timeline
Senior System Administrator
TresVista Analytics LLP
12.2022 - 10.2025
Bachelors of Technology - ECE
PES University
High School Diploma -
MEI Polytechnic
High School Diploma -
New Citizen High School