Shama Hanif Lala
Assistant Sales Manager
Banda,UP
Summary
Proactive Assistant Sales Manager dedicated to handling various tasks with skill and poise. Committed to building talented and successful sales teams through dynamic communication and positive reinforcement.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Sales Manager
Avatar Luxe
09.2023 - Current
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed and developed sales team.
- Generated sales report to help upper management make effective decisions and sales plans.
Senior Sales Associate
Alshaya Group
06.2021 - 06.2023
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed sales plans to increase market share, customer base and revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained new employees on customer service, money handling and organizing strategies.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Streamlined sales reporting processes for better data analysis and decision-making capabilities among management teams.
- Developed and maintained knowledge of current sales and promotions.
- Processed and stocked merchandise in accordance with store standards.
- Implemented effective marketing strategies for increased product exposure and customer engagement.
Education
MBA - Human Resources
Deccan School of Management (Osmania University)
06.2021 - 05.2023
Skills
Performance Evaluations
Vendor Negotiations
Organization and Multitasking
Office Supervision
Customer Service Management
Expense Reports
Store Organization
Inventory Control
Operations Sales Expertise
Languages
English
Hindi
Telugu
Timeline
Assistant Sales Manager
Avatar Luxe
09.2023 - Current
Senior Sales Associate
Alshaya Group
06.2021 - 06.2023
MBA - Human Resources
Deccan School of Management (Osmania University)
06.2021 - 05.2023