Shama Singh
Sr. QA Engineer
Faridabad
Summary
Detail-oriented Quality Assurance Engineer experienced in managing end-to-end projects, including business requirements and production support. Delivered process efficiency improvements through effective MI reporting, change management, and transformation initiatives. Collaborated with cross-functional teams to enhance product quality, leveraging expertise in automation, manual testing, and data validation using SQL, GCP, BigQuery, and PySpark.
Overview
4
4
Certifications
7
7
years of professional experience
Work History
Senior QA Engineer
Citicorp Finance
07.2022 - Current
- Executed User Acceptance Testing (UAT) for Citi’s proprietary application CLEMS, enhancing application reliability and user satisfaction.
- Analyzed detailed business requirement documents to develop comprehensive test cases and scenarios, improving test coverage by 25%.
- Conducted functional and regression testing aligned with business requirements, identifying and resolving 30+ critical defects pre-release.
- Logged, tracked, and coordinated defect resolutions with development teams, reducing defect turnaround time by 20%.
- Ensured seamless promotion of validated releases to production, achieving a 98% successful deployment rate with minimal post-release issues.
- Directed end-to-end testing activities as Senior QA Analyst & Project Lead for multiple change initiatives, ensuring on-time, high-quality delivery.
- Managed comprehensive planning, coordination, execution, and sign-off processes for enterprise-level testing cycles, increasing test efficiency by 30%.
- Served as primary liaison between business, technology, and risk teams, facilitating cross-functional collaboration and issue resolution.
- Supported Enterprise Risk Management (ERM) by identifying testing risks, uncovering control gaps, and implementing mitigation strategies, reducing risk exposure by 15%.
- Led production readiness reviews and coordinated smooth go-live transitions, achieving 100% adherence to release schedules.
QA Engineer
Tata Consultancy Services
05.2019 - 07.2022
- 3 years of industry experience in automation and Manual Testing of web applications.
- Hands-on experience in Selenium WebDriver framework using Page Object Model(POM) design pattern.
- Strong knowledge of creating dynamic Xpath locators and handling complex web elements.
- Developed and executed automated test scripts using Java, Selenium WebDriver, and TestNG Annotations, streamlining testing process and reducing time to market.
- Experience in Data-Driven Testing, Cross Browser Testing and Parallel Executions using test NG.
- Converted manual test cases into automated sanity and regression test suites, enhancing test coverage and reliability.
- Debugged test scripts , analyzed execution result, and ensured stable automation runs.
- Thorough understanding of SDLC and STLC methodologies.
- Experience in Functional, Non-Functional, Regression Testing.
- Strong involvement in defect lifecycle management using tracking tools eg: ALM, JIRA
- Prepared comprehensive test documentation including test plans, test scenarios, test cases, test data, and defect reports, ensuring clarity and consistency in testing efforts.
- Actively participated in client status calls, Scrum meetings, and program calls;provided timely reportin of risks and issues (DSR/WSR).
- Conducted UAT demo sessions for stakeholder and prepared End User Guide presentations for multiple releases.
- Validated large datasets using SQL queries and performed data consistency checks
- Worked with BigQuery for querying cloud based datasets(if applicable)
Education
MBA/PGDM - Information Technology
Symbiosis Centre For Distance Learning (SCDL)
Pune, India01-2023
BCA - Bachelor of Computer Applications - Computer Applications (General)
SNDT Women College
Mumbai, India01-2018
Skills
Quality Assurance
Test Automation
API Testing
Selenium
Load / Performance Testing
Agile Methodology
Data Analysis
Project Management
EXTRA-CURRICULAR ACTIVITIES
Cancer Awareness and Care of the needy Received certificate of Appreciation from CARE India Association for contribution to Cancer Awareness and Social Care Initiative. Mumbai. Gujrat & MP Regional Youth Festival Participated in Singing and won 2nd prize. Cancer Awareness and Care of the needy Received certificate of Appreciation from CARE India Association for contribution to Cancer Awareness and Social Care Initiative. Mumbai. Gujrat & MP Regional Youth Festival Participated in Singing and won 2nd prize.
Certification
ISTQB Foundation Level
DECLARATION
I hereby declare that the above written particulars are true to the best of my knowledge and belief Shama Singh
ADDITIONAL INFORMATION
- Hobbies: Singing, Travel
- Languages: English, Hindi, Marathi
Timeline
Senior QA Engineer
Citicorp Finance
07.2022 - Current
QA Engineer
Tata Consultancy Services
05.2019 - 07.2022
MBA/PGDM - Information Technology
Symbiosis Centre For Distance Learning (SCDL)
BCA - Bachelor of Computer Applications - Computer Applications (General)
SNDT Women College