SHAMANTH S
Assistant General Manager
Bangalore
Summary
Highly motivated and accomplished Assistant General Manager in Sales with a proven track record of effectively managing and expanding client portfolios, driving revenue growth, and delivering exceptional results. Demonstrated expertise in key account management, upselling, cross-selling, and bringing in new logos. Experience working with clients both in and outside of India has provided a strong understanding of diverse markets. Proficient in CRM, primarily Salesforce, to streamline operations and enhance customer relationships. Committed to exceeding targets and providing outstanding service to drive business growth and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
BYJU’S- The Learning App
Bangalore
09.2020 - Current
- Successfully managed and expanded the key account portfolio through effective upselling and cross-selling strategies, resulting in increased revenue and customer satisfaction.
- Implemented innovative approaches to acquire new clients and successfully brought in several high-profile logos.
- Led and motivated a team of sales professionals, driving them to exceed targets and achieve outstanding performance.
- Developed and executed strategic business plans to penetrate international markets, resulting in successful client acquisitions outside of India.
- Utilized CRM systems, including Salesforce and Leadsquared, to track customer interactions, manage leads, and enhance overall sales productivity.
- Conducted in-depth market research to identify growth opportunities and tailor product offerings to meet the specific needs of international clients.
- Collaborated with cross-functional teams to customize client presentations and proposals, ensuring alignment with client requirements and organizational objectives.
- Built and maintained strong relationships with international and Indian clients, acting as their primary point of contact and delivering exceptional service and support.
- Regularly analyzed sales data, identified trends, and implemented strategies to optimize revenue and maximize customer lifetime value.
- Developed and implemented strategic business plans for expanding the customer base in multiple regions, driving a 35% increase in sales in the last quarter.
- Implemented new initiatives launched by the head office, ensuring effective execution and alignment with organizational goals.
- Trained teams to meet targets, provided support to clients, and ensured exceptional service delivery.
Center Head
Vedantu Innovations Pvt. Ltd.
Bangalore
02.2019 - 09.2020
- Managed Presales team and successfully resolved client problems by coordinating with the service team, ensuring optimal client satisfaction and retention.
- Assisted in presenting the firm to win new business, updating the contents of pursuits terminals/SharePoint sites, and effectively communicating the value proposition to potential clients.
- Prospected and conducted face-to-face Pre-sales calls for business solutions at the executive level, resulting in successful projects for the Client-Serving Teams.
- Updated client presentations and proposals with content from research and input from our teams, ensuring the delivery of tailored solutions that meet client needs.
- Experience in implementing new initiatives launched by the head office, contributing to business growth and operational efficiency.
- Demonstrated ability to manage engagement budgets, develop marketing collaterals, and contribute to new solution/methodology development, resulting in increased client engagement and revenue.
- Managed and maintained a repository of Regional, Market Segment, or Service Line client-facing collateral, ensuring the availability of up-to-date and relevant materials.
- Utilized MS Office tools to create and present data within the deadline consistently, effectively communicating insights and recommendations to stakeholders.
- Trained team members in meeting targets, supporting clients, and managing services, fostering a high-performance culture and ensuring the achievement of organizational goals.
BUSINESS DEVELOPMENT MANAGER
Extramarks Education India Pvt. Ltd.
Bangalore
05.2018 - 02.2019
- Handling a team of 10 and achieving 500k USD quarterly i.e 4 Cr.
- Developing plans for ATL & BTL activities
- Leading revenue growth strategies including concept ideation and data ingestion along with sales teams Recruited and trained associates to build funnel to close enterprise level sales
- Strategizing roadmaps by designing attribution models for revenue growth.
- Conducted market research studies for clients in the Edtech and retail industries, providing actionable insights and recommendations
- Managed multiple projects simultaneously, ensuring deadlines were met and client expectations were exceeded
BUSINESS DEVELOPMENT MANAGER- Outbound Sales
Byjus- The Learning App
Bangalore
01.2016 - 05.2018
- Sales Successfully led business and strategy team by running multiple campaigns across Bangalore
- Youngest Manager to be promoted.
- Collaborated with BD, Marketing, and Product teams to develop account-based engagement strategies that built trust and delivered client value, resulting in improved customer satisfaction and retention.
- Drove initiatives to improve the edtech sales by optimizing the lead set and also increased the cost productivity by initiating conduction over online video platform.
- Prepared and presented reports to clients, effectively communicating research findings and recommendations
Education
MBA - Marketing
Indian Institute Of Management
KozhikodeBachelor of Science - CIVIL ENGINEERING
R.V.COLLEGE OF ENGINEERING
Bangalore 04.2001 -
Skills
Key Account Management
undefinedAccomplishments
- State level Table Tennis player
- RVCE event organizing committee head
- Member Placement Committee
- Prepared project on Digital Business model on Ed-tech in IIM
- Head member of Civil technical fest- Concrete Fair
- Conducted team selection &groomed 35members;managed 10 events(workshop/exhibition/calendar launch)
- Core team member of college fest- 8th mile
Timeline
Assistant General Manager
BYJU’S- The Learning App
09.2020 - Current
Center Head
Vedantu Innovations Pvt. Ltd.
02.2019 - 09.2020
BUSINESS DEVELOPMENT MANAGER
Extramarks Education India Pvt. Ltd.
05.2018 - 02.2019
BUSINESS DEVELOPMENT MANAGER- Outbound Sales
Byjus- The Learning App
01.2016 - 05.2018
Bachelor of Science - CIVIL ENGINEERING
R.V.COLLEGE OF ENGINEERING
04.2001 -
MBA - Marketing
Indian Institute Of Management
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