Shambhavi Sharma
Kanpur
Summary
Dynamic Beauty Advisor with Estée Lauder company from past 7 years , skilled in delivering personalized consultations and educating clients on product benefits. Proven expertise in data analysis and relationship building, enhancing customer experiences and driving sales. Adept at utilizing Microsoft Excel to support strategic decisions, fostering a collaborative and positive store environment.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Beauty Advisor
Estée Lauder company
Kanpur
12.2018 - Current
- Provided personalized beauty consultations to enhance customer experiences.
- Educate customers on product benefits and ingredient knowledge.
- Collaborated with team members to maintain a positive store atmosphere.
- Resolved customer inquiries and concerns with professionalism and care.
- Created a positive shopping experience for each customer through effective communication skills.
- Analyzed data trends to support strategic business decisions.
- Strong product knowledge accross skincare, makeup and fragrance.
- Created spreadsheets, reports, and presentations using MS Office .
- Created presentations using Microsoft PowerPoint when required.
Education
Digital Marketing - Digital Marketing
Stuvalley
01.2025 - 05.2025
B.com - Commerce
Jagran College of Arts, Science And Commerce
Kanpur 03.2017 - 09.2020
Skills
- Beauty consultations
- Product education
- Data analysis
- Microsoft Excel
- Sales strategies
- Sales expertise
- Flexibility and adaptability
- Relationship building
Timeline
Digital Marketing - Digital Marketing
Stuvalley
01.2025 - 05.2025
Beauty Advisor
Estée Lauder company
12.2018 - Current
B.com - Commerce
Jagran College of Arts, Science And Commerce
03.2017 - 09.2020