Shame Usma

Client-Assurant

Description:

Assurant is a global leader in extended warranty solutions, providing protection services for the automotive, lifestyle, and housing sectors. The company manages contracts, claims, and finances through its Service Framework (SF) and Financial Framework (FF) domains. With a strong focus on customer support, Assurant delivers innovative risk management solutions to individuals and businesses alike. As a key player in the extended warranty market, Assurant's expertise spans contract administration, claims processing, and financial management, making it a trusted partner for clients worldwide

Roles and responsibilities:

• Conducted functional,regression testing of existing products.
• Collaborated with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
• Cultivated a culture of continuous improvement within the team by regularly soliciting feedback from peers and incorporating lessons learned into future work efforts.
• Executed test cases and documented defects, confirming resolution and mitigation of defects.
• Checked configuration files and logs to uncover root causes of problems.
• Reviewed test cases created by team members to ensure accuracy, completeness, and adherence to established standards.
• Participated in agile development processes, attending scrum meetings and collaborating closely with cross-functional teams.
• Supported the successful implementation of new features by conducting thorough regression tests on existing functionalities.
• Contributed to project success by identifying critical defects before software release, reducing post-launch issues.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.

Title: Westpac OTP (Online Transformation Program)

Client: Westpac Bank, Australia

Team Size: 350

Description: Westpac is an Australian bank and financial-services provider headquartered in Sydney. It is one of Australia's big four banks and is also the second-largest bank in New Zealand. The objective of this engagement is to customize Corillian Voyager and perform Component Integration Testing to meet the particular needs of Westpac, and integrate it into Westpac's back-end systems.

Environment: C#/.NET, IIS, SQL Server, Quality Centre 10, Integration testing

Role & Responsibilities:

• Functional Testing of International Payment, Payment Template, Payment Approval, Help, Statements and Quick Balance Module including test planning, defect tracking and reporting across online, mobile platforms
• Participating in the discussion of the project with the core team.
• Analyzing user requirements and involved in writing and creating high level test scenarios and test cases
• GUI, functionality and validation testing.
• Executing and uploading the test cases in QC and test result analysis
• Reporting, Tracking and Re-testing of defects through QC
• Requesting data in appropriate format and creating RTM

Title: Mutual Fund Tracker

Team Size: 6

Description: MFTracker is a web based application which helps in maintaining records of the investments done by investors. Investors can perform transactions i.e. invest/redeem money on/from the schemes generated by various AMC’s (Asset Management Companies) like HDFC, S.B.I etc and can also see the performances (Absolute as well as Annual) of their schemes on which they have invested upon .They can also keep a close eye on NAV (net asset value), gain/ loss on their investments and get the information about the SENSEX, NIFTY, BSE.

Roles and Responsibilities:

• Analyzing and understanding the Functional Requirements.
• Creating detailed test scenarios during test design phase.
• Designing Test cases.
• Executing test cases according to the specifications given.
• Performing Functional testing, GUI Testing, Regression Testing.
• Performing data validation testing using basic SQL queries.
• Reporting Defects and Verifying fixes