Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shameem Banu

Shameem Banu

Content Creator, Customer Service, Data Operations
Bengaluru

Summary

Developed strong skill set in content creation and audience engagement in social media team. Professional experience in mostly Customer Service and Data Operations / Management.

Teaching has been a keen interest with brief experience as School teacher.

Overview

18
18
years of professional experience
3
3
Languages

Work History

Social Media Content Creator

Self-employeed
01.2024 - Current

I have an established channel on social media where i create content for kids which enables them to learn rhymes, stories and basic english language in their nascent age.

I leverage other AI enable social media tools to generate my content.

My primary focus has been to produce safe, informative and valuable content.

Middle School Teacher

Hadi English School
01.2019 - 11.2019
  • English language teacher for Middle School
  • English Grammer was primary focus
  • Always ensured all my pupils are benefitting in my class
  • Apart from teach, proactively focused on extra curricular activities of kids

Customer Care Executive

Club Mahindra
01.2011 - 07.2011
  • Worked as executive for incoming client inquiries
  • Achieved good record of resolving client queries
  • Received multiple appreciations from customers and managers for handling calls in best possible way

CRM-Executive

Cholamandalam MS General Insurance Company
11.2008 - 01.2011
  • Responsible for resolving customer queries relating to general insurance policy
  • Was able to acquire policy knowledge various products
  • Was responsible for training existing staff and new recruits on handling customer calls
  • Won multiple awards for achieving quality targets

Telesales Executive

Sulekha.com
01.2007 - 12.2007
  • Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.

Education

Bachelor of Science - Computer Science

University of Madras
Chennai, India
04.2001 -

Skills

Video editing

Customer service

Content creation

Data entry

Timeline

Social Media Content Creator

Self-employeed
01.2024 - Current

Middle School Teacher

Hadi English School
01.2019 - 11.2019

Customer Care Executive

Club Mahindra
01.2011 - 07.2011

CRM-Executive

Cholamandalam MS General Insurance Company
11.2008 - 01.2011

Telesales Executive

Sulekha.com
01.2007 - 12.2007

Bachelor of Science - Computer Science

University of Madras
04.2001 -
Shameem BanuContent Creator, Customer Service, Data Operations