Summary
Overview
Work History
Education
Skills
Interests
Timeline
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SHAMEEN SHAMSUDEEN

Administration Executive
Trivandrum

Summary

Detail-oriented Quality Analyst and Administrative Professional with over 20 years of international experience across Healthcare IT, Education, and Retail sectors. Proven expertise in high-accuracy medical documentation, executive-level administration, and systems management. Adept at streamlining workflows, maintaining 99%+ accuracy standards, and communicating effectively within multinational corporate environments.

Overview

24
24
years of professional experience
4
4
Languages

Work History

Quality Analyst / Medical Transcriber

M Squared Software Services Pvt. Ltd.
12.2021 - Current
  • Audit and edit complex medical reports to ensure 100% compliance with healthcare documentation standards and AAMT guidelines.
  • Collaborate with transcribers to provide feedback, reducing error rates by identifying recurring linguistic and technical patterns.
  • Manage high-volume workloads under tight turnaround times (TAT) without compromising data precision.

Secretary / PA to the Management

NIMS Group of Schools (Corporate Office)
11.2014 - 11.2020
  • Orchestrated daily administrative operations for the corporate office, supporting senior management in a fast-paced educational environment.
  • Facilitated seamless communication between 5+ departments and external stakeholders, ensuring timely execution of board directives.
  • Drafted and processed official correspondence, reports, and confidential documentation with high levels of discretion.

System Administrator

Spinneys Dubai LLC
07.2012 - 09.2014
  • Maintained IT infrastructure and system stability for a major retail entity, ensuring zero downtime during peak operational hours.
  • Resolved hardware and software technical issues for staff, improving internal user satisfaction and productivity.

Editor – Medical Transcriptions

M Squared Software Services Pvt. Ltd.
08.2008 - 05.2012
  • Reviewed and corrected medical documents for various specialties, maintaining a consistent accuracy rating of 98.5% or higher.
  • Mentored junior transcribers on terminology and formatting, enhancing the overall quality of the team's output.

Transcriber / Proof Reader

Seaview Support Systems
06.2002 - 04.2008
  • Produced high-quality transcriptions for international clients, adhering to strict confidentiality and HIPAA-style privacy standards.

Education

Bachelor of Commerce (B.Com) - Accounting

University of Kerala

Diploma - Computerized Financial Accounting (DCA)

Diploma - Computer Applications

Skills

Software: Microsoft Office (Expert), Adobe Photoshop, HTML

Interests

Photography, Music, Movies, Reviewing

Timeline

Quality Analyst / Medical Transcriber

M Squared Software Services Pvt. Ltd.
12.2021 - Current

Secretary / PA to the Management

NIMS Group of Schools (Corporate Office)
11.2014 - 11.2020

System Administrator

Spinneys Dubai LLC
07.2012 - 09.2014

Editor – Medical Transcriptions

M Squared Software Services Pvt. Ltd.
08.2008 - 05.2012

Transcriber / Proof Reader

Seaview Support Systems
06.2002 - 04.2008

Bachelor of Commerce (B.Com) - Accounting

University of Kerala

Diploma - Computerized Financial Accounting (DCA)

Diploma - Computer Applications

SHAMEEN SHAMSUDEENAdministration Executive