SHAMEENA N

• Member, Syllabus Setting Committee (BCA, 2024 Scheme) – APJ Abdul Kalam Technological University (KTU). Contributed to the design and review of the BCA curriculum and syllabus for different semesters under the 2024 scheme.
• Question Paper Setter – APJ Abdul Kalam Technological University (KTU): Prepared university question papers for various BCA semester examinations under KTU.
• External Examiner – Various Colleges under KTU Served as an external examiner for practical and theory examinations in multiple affiliated colleges under APJ Abdul Kalam Technological University.
• Member, KIRF Ranking Committee – College of Engineering, Karunagappally. Participated in data collection, report preparation, and submission processes for institutional ranking evaluation.
• Member, Time Table (TT) Committee – College of Engineering, Karunagappally. Involved in scheduling, coordination, and optimization of academic timetables for all departments.
• NBA Accreditation Convenor – College of Engineering, Karunagappally. Coordinated documentation, data compilation, and departmental presentations for NBA accreditation processes.
• Attended various Faculty Development Programs (FDPs) organized by KTU and other institutions.
• Streamlined the grading process with efficient rubrics and timely feedback on assignments, improving overall workflow efficiency.

• Enhanced student success by providing personalized academic guidance and support.
• Conducted comprehensive evaluations of students academic needs, recommending appropriate resources and services.
• Utilized strong organizational skills to maintain accurate records of all student interactions and interventions.
• Assisted in the development of academic plans, setting achievable goals for students'' educational progress.
• Implemented data-driven decision-making processes to monitor and continually improve student outcomes.

• LCL Coordination - Following up with overseas agents to get pre-alert documents on time. Import manifest submission to customs as per pre-alert documents and prior to the vessel's arrival. Updating import consignment details to the port prior to the vessel's arrival. Sending the cargo arrival notice prior to the vessel's arrival for on-time D.O. collection by the consignee against the final BL. D.O. releasing upon payment collection and final endorsed B/L from the consignee. Arranged courier document delivery from various Indian banks to Qatar through delivery boys, and received payments collected from various consignees through drivers, and transferred to accounts departments.

• Stadium Ticketing Centre Staff for the FIFA ,the first world cup held in the Arab world ,in 2022. Hands on experience in SecuTix and TixNgo softwares to deal with ticket related issues. Resolved almost all mobile and thermal ticket related issues. Reissued and printed tickets during emergency. Complaint resolution: De-escalated challenging situations and resolved majority of complaints and all ticket related issues and generated reports regarding the same. Reported directly to the managers about daily scenarios. Investigation done on the tickets history whenever necessary.

• Worked as a class teacher.
• Created and maintained a welcoming, friendly, and nurturing classroom environment where all students felt comfortable.
• Developed rigorous lesson plans and lectures, and prepared students for tests and competitions.
• Established classroom and field trip rules, and enforced them fairly and effectively.
• Established classroom and field trip rules, and enforced them fairly and effectively.
• Graded papers, lessons, tests, quizzes, and other assignments, relaying information to parents and the school board whenever necessary.
• Graded papers, lessons, tests, quizzes, and other assignments, relaying information to parents and the school board whenever necessary.

• Confident in teaching both one-on-one and group classes, I have taken Edexcel IGCSE, IGCSE Extended, and CBSE streams up to grade 12. I worked with tutees to develop tutoring plans that fit the students' individual needs. I have taught students from all grades, reviewing classroom or curriculum topics and assignments, and assisting students with homework, projects, test preparation, papers, research, and other academic tasks. I worked with students to help them understand key concepts, especially those learned in the classroom. I am an experienced professional in both online and offline classes.

• Served as a liaison among governing boards ,medical crafts and department managers .Organized Controlled and coordinated services as per the hospital board regulations.Developed work schedules for staff and physicians.Managed facility finances and patient fees and billing. Given supports to improve facility efficiency and quality.Ensured that the facility complies with all laws and regulations.Trained staff members in hospital.Performed all duties within HIPAA regulations.

• Taken classes for b-tech students .Assisted teachers in labs and workshops . Conducted exams and project presentations.Contributed to the development of appropriate teaching materials to ensure content and methods of delivery meet learning objectives. To score in the assessment process,given appropriate feedback to students to support their learning.Participated in the supervision of practical work, advised on skill developments, Given contributions to the ongoing development and design of the curriculum, in a manner that supports a research led and scholarly approach to student learning. Monitored classes in the absence of senior teachers.Coordinated National conference.

• Explored use of technology within the classrooms.Attended professional development workshops centered on learning goals .Taught as a member of a teaching team within an established programme of study.Delivered classes in a variety of settings from small group tutorials to large lectures, ensuring content, methods of delivery and learning materials meet the defined learning objectives for individual teaching sessions. Developed own teaching materials, methods and approaches taking into account established or agreed practices where necessary.Supervised the work of students, provide advice on study skills and help them with learning problems. Set and marked assignments and set examination questions as well as assessing the work and progress of students by reference to defined criteria and provide constructive feedback to students. Sought ways of improving performance by reflecting on teaching design and delivery and obtaining and analysing feedback. Supervised student projects under guidance and supervision.

• Educated engineering students with an average of 40 students per class . Established open door policy , improved communication and trust with students and teachers. Invigilated student's scores during university examinations . Conducted lab and project exams and presentations . Evaluation done in Cochin University(CUSAT)as per request from Examination cell.

As a front-of-house event ticketing team member, I worked as one of the first points of contact for customers visiting the venues on event days. Provided an excellent customer experience to our customers and clients. On event days, as a responsible team member, I greeted customers and ascertained their ticketing requirements, which can include ticket sales, printing pre-paid tickets, ticket collection, and providing accurate event information, ensuring that ticketing systems and records are maintained accurately. Other duties included working inside the arena in a customer-facing role, such as customer relocations and the customer information point. Delivered exceptional customer service by telephone, email, and in person; resolved ticketing issues; supported duty event managers to ensure the smooth running of events; and welcomed other duties as requested by management.