SHAMEER C S
106/1, 6th Cross, Kundan Halli Colony, Near CMRIT College, Bangalor
Summary
To seek a dynamic and challenging carrier for making positive contribution to organization and to find an environment where I can personalize my professional knowledge and interpersonal skills for benefits of organization and myself.
Overview
7
7
years of professional experience
Work History
Assistant Manager - QA
Big Basket
Bangalore
04.2024 - Current
- Currently heading a team of 20+ individuals.
- Working on the stock keeping levels, receiving grading, internal grading processes of carry forward stocks to reduce the day end dump.
- Complaints analysis and tracking on time resolution / Rectification of issues or non adherence at regional level to improve customer satisfaction for FnV.
- Working on the Regional metrics & Ensuring process laid down is being followed by the team.
- Having relationship balance with ops & B&M team to establish procedures, standards & systems.
- Preparing MIS Report/Dashboards for understanding the performance & Decision makings.
- Conducting Training to 5K QC's, Store team and Warehouse Team on a regular basis on Quality & Handling Parameters.
- Setting Quality Parameters for effective procurement & to meet customer expectations.
- Monthly Benchmarking activity for Continues growth & improvement.
- Conducting daily, monthly store audits to evaluate performance.
QHSC
Swiggy Instamart
Bangalore
08.2021 - 04.2024
- Looking after entire F&V quality aspectstill it reaches to the customer.
- Ensuring the F&V procured at cc levels are graded as per the specifications and discussing on the issues at cc level with cc QC persons on daily basis.
- Handling the F&V QC team of 21 supervisors and 30 ground level manpower at dc, where need to plan the shift wise work and the manpower planning depending on the workload.
- Ensuring all the quality persons are aware of quality aspects before getting into floor work and material movement, FIFO/FEFO.
- Working on the stock keeping levels, receiving grading, internal grading processes of carry forward stocks to reduce the day end dump.
- Ensuring that materials are of good quality and QC passed before going to pack and deliver to customer.
- DC auditing as per FSSAI standards every month.
- Stores auditing for stock check and ensure that no stores carrying/displaying excess stock and no deviation in FIFO and FEFO.
- Training the CC/DC/store teams on SOP to maintain the smooth flow of business from end to end.
- Analyzing the daily customer complaints article wise to know the nature of complaint and the problems faced by the customers on receiving the products so that we can make action plans immediately to avoid the issues in future.
- Ensuring the DC operations process related to F&V quality are followed properly and doing audit once in a week to ensure it.
Sr- Executive - Quality
Meesho
Bangalore
08.2020 - 06.2021
- Ensuring all the quality persons are aware of quality aspects before getting into floor work and material movement, FIFO/FEFO.
- Working on the stock keeping levels, receiving grading, internal grading processes of carry forward stocks to reduce the day end dump.
- Ensuring the F&V procured at cc levels are graded as per the specifications and discussing on the issues at cc level with cc QC persons on daily basis.
Sr- Executive - Quality
63 Ideas Infolabs Pvt Ltd (Ninjacart)
Bangalore
10.2019 - 07.2020
- Implemented comprehensive training programs for staff involved in quality assurance processes.
- Monitored the activities of Quality Assurance personnel to ensure compliance with established guidelines.
- Provided technical guidance on QA processes during new product development cycles.
- Looking after entire F&V quality aspectstill it reaches to the customer
Procurement Executive
Manisha International Pvt Ltd
Bangalore
03.2017 - 08.2019
- Maintained positive relationships with existing suppliers while exploring new sources of supply.
- Reviewed historical data to anticipate future procurement needs.
- Prepared purchase orders based on approved requisitions.
- Implemented systems for tracking vendor performance metrics such as quality ratings or delivery times.
- Provided guidance regarding contractual rights and obligations to internal staff members.
- Performed first article inspection on incoming raw materials.
Education
Bachelor of Commerce -
Govt RC College,
Bangalore 06-2018
GED -
Royal Independent PU College
Chinthamani03-2015
High School Diploma -
Shree Aravinda High School,
Chelur06-2011
Skills
- Microsoft skills
- Management skills and problem solving
- Decision making & project management
- Leadership & Communication
- Critical thinking and adoptability
- Data Analytics
- Self Motivation
Languages
Hindi
First Language
English
Intermediate (B1)
B1
kannada
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
Urdu
Proficient (C2)
C2
Affiliations
- Travelling
- Reading Books
- Playing Badminton
Timeline
Assistant Manager - QA
Big Basket
04.2024 - Current
QHSC
Swiggy Instamart
08.2021 - 04.2024
Sr- Executive - Quality
Meesho
08.2020 - 06.2021
Sr- Executive - Quality
63 Ideas Infolabs Pvt Ltd (Ninjacart)
10.2019 - 07.2020
Procurement Executive
Manisha International Pvt Ltd
03.2017 - 08.2019
Bachelor of Commerce -
Govt RC College,
GED -
Royal Independent PU College
High School Diploma -
Shree Aravinda High School,
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