SHAMEER SHAUKATALI
Assistant Manager - Admin & Facility
Mumbai,MH
Summary
Dynamic management professional with over 17 years of experience, in effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
17
17
years of professional experience
Work History
Assistant Manager - Admin & Facility
Teamlease Services Ltd
09.2022 - 03.2025
- Manage 55 BFSI client sales offices – Pan India to execute daily administrative and facilities operations while leading a group of 16 admin executives.
- Creating and refining administrative policies and procedures for areas like document management, record-keeping, and data entry.
- Overseeing daily office activities, including facilities management, equipment maintenance, and procurement of supplies.
- Scheduling meetings, managing calendars, and ensuring efficient communication flow within the office.
- Adhering to company policies, labor laws, and industry regulations.
- Addressing and resolving administrative issues and emergencies as they arise.
- Ensuring compliance with safety regulations, conducting inspections, and managing emergency preparedness procedures.
- Proactively identifying and resolving facility-related issues, implementing process improvements, and optimizing operational efficiency.
- Developing and maintaining relationships with vendors, negotiating contracts, and ensuring service quality.
- Managing the flow of the R&R and guest relation events smoothly, sticking to the agenda while being flexible as needed.
- Supporting HR, finance, and other departments with administrative tasks.
- Handling employee requests and issues related to facilities and administration.
- May involve travel arrangements and expense management.
- Developing and implementing facility policies and procedures.
- Monitoring and managing budgets for facilities and administration.
- Manage office supplies and other inventory, ensuring adequate stock levels.
- Ensuring a safe and comfortable workspace for all employees.
- Planning and executing the new INFRA site transition according to the client budget and requirements.
- Preparing BOQ/RFQ with checking the competency of vendor as per compliance requirement, budgeted parameters.
- Providing management with a structured report on all facility information, including operational and financial efficiencies, challenges, compliance adherence, and incidents.
- Maintain accurate records of claims, reimbursements, and petty cash disbursements.
Assistant Manager - Admin & Facility
Innovsource Services Pvt Ltd
05.2018 - 09.2022
- Managing a team of three executives for client servicing and infrastructure administration, spread across PAN India, for a leading NBFC.
- Monitoring overall operations and end-to-end service to over 48 infra sites across India.
- Enhanced site operations through increased visits and proactive oversight, ensuring smooth and efficient functionality.
- Client Acquisition.
- Implemented strict deadlines for invoice processing and payment disbursal, achieving timely payments, and improved cash flow.
- Initiated resource audits to align allocations with contract terms, ensuring compliance with local laws, and contractual obligations.
- Maintained continuous engagement with client leadership, successfully negotiating add-ons to existing contracts, and fostering organic growth.
- Recorded office expenditure, managed the budget, and reported to senior management on a monthly basis.
- Worked closely with suppliers and customers to improve operations and reduce costs.
- Procurement of office assets in accordance with organizational quality standards and requirements.
- Experienced in handling vendor management for day-to-day work and new projects.
- Planning and executing the new site transition.
- Managing compliance for all 48 infra sites across India.
- Conduct performance reviews and provide performance feedback to the team.
- Proficient in providing support for the development of new infrastructure with top-class accessories.
Admin Officer
Mohammed Tayyeb Khoory & Sons
06.2015 - 02.2018
- General work of the department includes report generation, budget preparation, and handling general mail facilities.
- Checking tenders and submitting offers through the TEJARI and DEWA online electronic tender portals on a daily basis or as required.
- Prepare job cards for the service department.
- Process credit approvals through audits.
- Prepare purchase orders and obtain approvals for overseas purchases.
- Preparation of technical submissions for clients.
- General application of documents for pre-qualification, overseas visa application, and other related processes.
- Hotel bookings for guests and staff.
- Coordinate with all branches for respective information sharing, such as order execution status, logistics, and general administration.
- Organize sales meetings as and when required.
- Keeping track of payment collection, supplier registration renewals with FEWA, MOPW, DEWA, and the Municipality, etc.
Admin Officer
Firstsource Solutions Ltd
04.2012 - 10.2014
- Responsible for the centralized procurement of office supplies.
- Issuing required stationery to the staff and keeping a track record of the same.
- Liaise with the housekeeping agency for overall office cleanliness.
- Liaise, book, and coordinate with hotels for booking the party venue and stay for guests.
- Preparation and coordination of vendor forms, letters of intent, with concerned authorities, and liaising with officials wherever required.
- Address and resolve all general admin issues effectively.
- Follow up with vendors for any information or details required.
- Conducting employee satisfaction surveys on a quarterly basis and publishing the results, along with an action plan to improve service quality.
- Handle procurement of IT as well as non-IT items, such as the purchase of laptops, desktops, furniture, crockery, etc.
- Updating daily MIS reports.
- Handling petty cash expenses and maintaining records of expenses incurred.
- Arrange the medical emergency facility on time for employees.
- Pantry service (soft services) management to ensure a clean and healthy environment for work, with proper benchmark reports.
- Ensure the smooth and efficient running of the cafeteria, including food preparation, service, cleaning, and maintenance with a seating capacity of 300-350 employees.
- Operation and maintenance of electrical systems, UPS, DG sets, HVAC systems such as air conditioning systems and exhaust systems, infrastructure modifications, housekeeping, fire and security, physical security, pest control, etc.
- Manage all the annual maintenance contracts with the respective service providers.
Admin Officer & Store Incharge
Alshaya International Trading Co. Ltd.
12.2007 - 03.2012
CSR and Cashier
HAIKO Supermarkets Pvt. Ltd.
04.2002 - 09.2007
Off Assistant / Computer Operator
Naval Dockyard
01.2000 - 11.2001
Education
B Com - Commerce
Vinayaka Missions Sikkim University
01.2017
HSC - Commerce
Guru Nanak High School & Junior College
Mumbai, MH01.1999
Skills
- Office administration
- Soft services management in HK/SG
- Facility operations management
- Security management
- AMC / Contract / Vendor Management
- Space/Resource Planning
- Workplace Health and Safety
- Event and Welfare Activities
- BOQ or RFQ preparation
- Asset Management
- Budget management
- Compliance Management
- Travel Management
- INFRA project management
Languages
English
Hindi
Marathi
Personal Information
- Date of Birth: 13/06/81
- Marital Status: Married
Timeline
Assistant Manager - Admin & Facility
Teamlease Services Ltd
09.2022 - 03.2025
Assistant Manager - Admin & Facility
Innovsource Services Pvt Ltd
05.2018 - 09.2022
Admin Officer
Mohammed Tayyeb Khoory & Sons
06.2015 - 02.2018
Admin Officer
Firstsource Solutions Ltd
04.2012 - 10.2014
Admin Officer & Store Incharge
Alshaya International Trading Co. Ltd.
12.2007 - 03.2012
CSR and Cashier
HAIKO Supermarkets Pvt. Ltd.
04.2002 - 09.2007
Off Assistant / Computer Operator
Naval Dockyard
01.2000 - 11.2001
HSC - Commerce
Guru Nanak High School & Junior College
B Com - Commerce
Vinayaka Missions Sikkim University