SHAMRAO LANDGE
Banking Professional
Pune
Summary
A versatile high-energy personnel with 18 years of experience in retail banking liabilities operations, account opening, account servicing, team and vendor management having expertise in account opening KYC for Corporate and Individuals with a problem solving attitude assuring quality customer servicing within TAT keeping process, risk and compliance in mind.
Presently associated with IndusInd Bank Ltd as Head – Centralized Clearing & Hub Operations and Mid Office Group handling Risk & Compliance monitoring activities for ROMG branches.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
5
5
Certificates
Work History
Head – Centralized Clearing & A/C Hub Operations
IndusInd Bank Ltd
Pune
08.2022 - Current
- Handling account opening operation for ROMG – KYC verification
- Handling Centralized CTS Clearing for Pune region (PCCC) – Payment & settlement & clearing reconciliation
- Monitoring ATM CRL, CBR, Cash out status of onsite/offsite ATMs
- Vendor management and bills processing for courier, storage, stationery, contract staff, etc
- Surprise verification of all process (Fortnightly)
- Handling Internal Audit for HUB & PCCC
- Assisting in UAT for implementation of new application / application migration
- Transaction monitoring for newly opened account as per AML guidelines. AML check & compliance
- Conducting risk based process review / audit in retail branches
- Arranges training to business teams
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Led projects and analyzed data to identify opportunities for improvement.
- Identified issues, analyzed information and provided solutions to problems.
Area Manager - Risk & Fraud Control
IndusInd Bank Ltd
Pune
04.2014 - 07.2022
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
- Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns.
- Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
- Produced and filed reports to inform senior management of current activities and progress with investigations.
Assistant Manager - Operations
RBL Bank Ltd
Mumbai
05.2013 - 04.2014
- Handling account servicing activities post account opening
- Handling TDS related Remittance and Return filing to IT Department
- Handling account opening document verification unit (DVU) for scrutiny of KYC docs for (CASA), Web Trade Demat/Trading account
- Monitoring DVU activity if it is as per privileged KYC norms
- Monitoring Re-KYC compliance
- Review of product circulars and seeking clarifications observations found, if any
Senior Officer
ICICI Bank Ltd
Mumbai
03.2006 - 05.2013
- Handling account servicing activities post account opening
- Handling TDS related Remittance and Return filing to IT Department
- Handling account opening document verification unit (DVU) for scrutiny of KYC docs for (CASA), Web Trade Demat/Trading account
- Monitoring DVU activity if it is as per privileged KYC norms
- Monitoring Re-KYC compliance
- Review of product circulars and seeking clarifications observations found, if any
- Handling Concurrent & Internal (IAD) Audits and compliance of queries pointed out by auditors
- Manage relationship with Branches, Business, other internal teams and external agencies
- ICMC (Link Office) Activity: Handling and Reporting of accounting entries of Outward and Inward Remittance and Discrepancies found during cash processing at ICMCs and EOD balance amount to RBI through ICCOMS software. Coordinating with RBI for ICMC related issues, updates, guidance, training etc.
- Adherence of 5S, SOX and ISO Compliance in terms of policies
Executive 2
ICICI Home Finance Ltd
Mumbai
12.2004 - 03.2006
- Handled credit card post issuance activities like issuance of add-on card, replacement of card, contact details modification, limit enhancement, balance transfer etc.
Education
Masters - Commerce
Pune University
Pune 06.2002 - 07.2004
GDC & A - Accounts
Maharashtra State Co-Op Board
Pune 06.2003 - 07.2004
Diploma in Information System Audit (DISA) - Information System Audit
Indian Institute of Banking & Finance
PuneSkills
Leadership Skills-Unit Handling
undefinedPROJECTS HANDLED
Projects Handled • Re-KYC compliance for ROMG branches
• Mystery shopping
• FTR improvement & Pendency monitoring for ROMG branches
• Reconstruction of flood affected accounts
• UAT of online account opening
• Development of a game on account opening KYC document verification
• Project Compilation: Responsibility to take and circulate clarifications from Compliance/Legal/ Product/Central Process Team on bank circulars issued on acct opening for compilation purpose
Process Change
• RCU set up at Pune for CASA account opening and other activities for ROMG branches
•Standardization of a uniform process for DVU covering all the parameters for scrutiny & verification of current account opening for different constitutions.
• Change in PAN updation process
• Change in Filing & Storage process of a/c opening as user friendly for easy retrieval
• Suggested a new format of Banker's Verification Letter for I-Direct (Web Trade) account opening
KEY ACHIEVEMENTS
• Recognised from KYC & AML Compliance Head for prevention suspicious multiple account opening of same person with different entities for money laundering
• Awarded as an Eagle Eye and Fraud Buster certification for detection and prevention of 550+ frauds at during doc. verification and appreciated by Group Head, RCU Head, ZH, RH, and Operations Head
• Handled a document verification account opening unit (25-30 members) for the period of 4 years
• 43 suggestions were accepted by Central Process and Compliance team for machine readable AOF
• Trainer to deliver the KYC norms & process to branches/sales for the period of 5 years
• Coordinator for 5S implementation, ISO compliance, Audit (CCA, IAD) for acct opening for 5 years
• Appreciated as Key Contributor for Innovative Ideas for The Ratnakar Bank Ltd (RBL)
• Appreciated for suggested process change for Document Verification and Account Opening
• Appreciated for detection of fraud at the time of account opening in the 1st month of joining
Certification
JAIIB
Timeline
Head – Centralized Clearing & A/C Hub Operations
IndusInd Bank Ltd
08.2022 - Current
Area Manager - Risk & Fraud Control
IndusInd Bank Ltd
04.2014 - 07.2022
Assistant Manager - Operations
RBL Bank Ltd
05.2013 - 04.2014
Senior Officer
ICICI Bank Ltd
03.2006 - 05.2013
Executive 2
ICICI Home Finance Ltd
12.2004 - 03.2006
GDC & A - Accounts
Maharashtra State Co-Op Board
06.2003 - 07.2004
Masters - Commerce
Pune University
06.2002 - 07.2004
Diploma in Information System Audit (DISA) - Information System Audit
Indian Institute of Banking & Finance
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