Shamrendra Kumar Singh
Gurugram
Summary
Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Kotak Mahindra Bank
Gurugram
09.2023 - Current
- On boarding New corporates and open accounts with the help of other channel mapped by bank.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Closely working with cross sell team for achieving targets.
Assistant Manager
ICICI BANK
Gurugram
12.2021 - 08.2023
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Manage GCC Corporates and insure to increase quality business like accounts and other cross sell product.
Senior Sales Officer
ICICI BANK LTD
Gurgaon
04.2017 - 06.2021
- Developed strong client relationships through consistent communication and follow-ups.
- Maintaining relationships with existing customers while seeking out new opportunities.
- Generate leads on cross sell product like credit card, Personal loan, Home loan and car loan and closed leads with respective team.
Officer
ICICI BANK LTD.
04.2015 - 04.2017
- Better service provided to the customer
- Cross Selling, MIS
- Corporate Salary Account, life Insurance
Education
Graduation - B. A
M.G Kashi Vidyapeeth
Varanasi,Uttar Pradesh12th - CBSE Board
DELHI PUBLIC SCHOOL
Ballia10th - CBSE Board
Devasthaly Vidyapeeth, Devasthaly
BalliaSkills
- Hard working
- Positive Attitude
- Ready to Accept Challenge
- Boosted team success with proactive collaboration
- Managed customer relationship
Hobbies and Interests
Playing Cricket
Travelling
Watching movie
Languages
Hindi
English
Permanent Address
s/o- Jay Prakash Singh,
Vill + Post – Madhubani, Ballia, Uttar Pradesh
PIN code- 277208
Certification
- GK Competion- won 1st prize in standard 8th out of 800 students in junior level.
- Awarded for doing highest Personal loan & Home loan in Q4 in ICICI Bank.
- Won 2nd prize for Maximum Credit Card setup in Q3 with Kotak Mahindra Bank.
Current Address
- 1st floor House no 5 Ashok Vihar Phase -2 Shiv Shakti Gali Near New Samrat Garden. 122017
Timeline
Manager
Kotak Mahindra Bank
09.2023 - Current
Assistant Manager
ICICI BANK
12.2021 - 08.2023
Senior Sales Officer
ICICI BANK LTD
04.2017 - 06.2021
Officer
ICICI BANK LTD.
04.2015 - 04.2017
Graduation - B. A
M.G Kashi Vidyapeeth
12th - CBSE Board
DELHI PUBLIC SCHOOL
10th - CBSE Board
Devasthaly Vidyapeeth, Devasthaly