Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Timeline
CustomerServiceRepresentative

SHAMSHAD BEGUM

Center manager
Hyderabad,TG

Summary

Experienced center manager skilled in overseeing daily operations sales and management, driving team performance, and boosting customer satisfaction in fast-paced environments. Proven ability to manage resources effectively and driving revenue growth, skilled in market analysis, strategic sales planning and committed to excellence in contract management and customer satisfaction.

Initiatives to achieve organizational goals.

Overview

6
6
years of professional experience
4
4
Languages

Work History

Center manager

Curefit Pvt Ltd
03.2023 - Current
  • Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
  • Created informative training manuals to help new hires acclimate quickly to their roles as Back Office Assistant.
  • Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
  • Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
  • Contributed to a positive work environment by facilitating team-building activities and fostering camaraderie among colleagues.

Back Office Assistant

Base NGO
01.2020 - 12.2020
  • Responded to inquiries from callers seeking information.
  • Reduced errors in data entry tasks by implementing a double-check system for accuracy.
  • Assisted in maintaining accurate financial records through diligent bookkeeping efforts that supported informed decisionmaking.
  • Provided timely support to various departments, ensuring smooth daily operations and increased productivity.
  • Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.

Education

M.Phil - undefined

Calcutta University
Kolkata

Bachelor Of Art -

Victoria Institute
Kolkata
01.2019

Skills

Sales management

Interests

Team Leadership
Problem Solving
Customer Service
Community Engagement
Time Management
Staff Training
Strategic Planning

Personal Information

  • Gender: Female
  • Nationality: Indian

Timeline

Center manager

Curefit Pvt Ltd
03.2023 - Current

Back Office Assistant

Base NGO
01.2020 - 12.2020

M.Phil - undefined

Calcutta University

Bachelor Of Art -

Victoria Institute

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SHAMSHAD BEGUMCenter manager