SHAMSHAD BEGUM
Center manager
Hyderabad,TG
Summary
Experienced center manager skilled in overseeing daily operations sales and management, driving team performance, and boosting customer satisfaction in fast-paced environments. Proven ability to manage resources effectively and driving revenue growth, skilled in market analysis, strategic sales planning and committed to excellence in contract management and customer satisfaction.
Initiatives to achieve organizational goals.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Center manager
Curefit Pvt Ltd
Hyderabad
03.2023 - Current
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Created informative training manuals to help new hires acclimate quickly to their roles as Back Office Assistant.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Contributed to a positive work environment by facilitating team-building activities and fostering camaraderie among colleagues.
Back Office Assistant
Base NGO
Kolkata
01.2020 - 12.2020
- Responded to inquiries from callers seeking information.
- Reduced errors in data entry tasks by implementing a double-check system for accuracy.
- Assisted in maintaining accurate financial records through diligent bookkeeping efforts that supported informed decisionmaking.
- Provided timely support to various departments, ensuring smooth daily operations and increased productivity.
- Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.
Education
M.Phil - undefined
Calcutta University
KolkataBachelor Of Art -
Victoria Institute
Kolkata 01.2019
Skills
Sales management
Customer Service
People management
Staff Training
Strategic Planning
Team Leadership
Communication Skills
Problem Solving
Community Engagement
Time Management
Interests
Team Leadership
Problem Solving
Customer Service
Community Engagement
Time Management
Staff Training
Strategic Planning
Personal Information
- Gender: Female
- Nationality: Indian
Timeline
Center manager
Curefit Pvt Ltd
03.2023 - Current
Back Office Assistant
Base NGO
01.2020 - 12.2020
M.Phil - undefined
Calcutta University
Bachelor Of Art -
Victoria Institute