Jira
Shamsher Singh
Senior Business Consultant
Noida
Summary
Diligent Senior Product Manager offering 5 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
17
17
years of professional experience
1
1
Certification
1
1
Language
Work History
Senior Business Consultant
EXL Service
10.2017 - Current
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Streamlined the product development process for faster time-to-market and improved efficiency.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Led cross-functional teams to deliver high-quality products on time and within budget constraints.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Prioritized roadmap in order to achieve product goals and metrics.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Reduced project downtime with quality product inspections.
Test Lead
ToTheNew
07.2016 - 06.2017
- Developed customized testing tools to streamline the validation process, reducing manual effort required from team members.
- Collaborated with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
- Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.
- Championed process improvements that resulted in cost savings and increased efficiency without compromising product quality.
Test Lead
AppStudioz
03.2016 - 06.2016
- Collaborated with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
- Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.
- Provided expert insight into system requirements, collaborating with stakeholders to establish clear expectations for project outcomes.
- Leveraged industry best practices and emerging trends to inform the ongoing refinement of test processes and methodologies.
QA Manager
MphRx
10.2015 - 03.2016
- Maintained a high standard of product performance by conducting thorough regression testing on each release.
- Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
- Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
- Streamlined bug reporting process, expediting resolution times for critical issues.
Test Analyst
Cogitate
07.2014 - 10.2015
- Strengthened customer trust in products, meticulously verifying fixes for reported issues and ensuring smooth post-release operations.
- Supported continuous improvement efforts by analyzing defects trends and recommending process enhancements.
- Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
- Improved software quality by designing and executing comprehensive test plans.
Test Analyst
NIIT Technologies
10.2013 - 06.2014
- Contributed to successful product launches by identifying bottlenecks during stress testing and proposing optimization solutions.
- Streamlined testing processes by developing reusable test cases and automated test scripts.
- Reduced production issues by implementing rigorous regression testing before each release.
- Collaborated with cross-functional teams to ensure seamless integration of system components during end-to-end testing.
Automation Lead
Verchaska Infotech
07.2010 - 10.2013
- Ensured timely delivery of projects by closely monitoring progress, identifying potential roadblocks, and taking corrective action when needed.
- Championed the adoption of industry best practices in automation, setting high standards for process quality and ensuring consistent results.
- Managed vendor relationships by evaluating their offerings against company needs while negotiating favorable terms for software licenses or equipment purchases.
- Increased overall project success rate by establishing effective communication channels between stakeholders during all phases of projects.
Test Engineer
Siemens Information Systems
09.2007 - 05.2010
- Spearheaded process improvements within the testing team, leading to more streamlined workflows and enhanced collaboration with other departments.
- Explored cutting-edge technologies to stay current on industry trends and incorporate innovative solutions into future projects when applicable.
- Enhanced software quality by designing and executing comprehensive test plans.
- Mentored junior team members, sharing best practices in test engineering techniques and tools usage.
Test Engineer
TechProcess
11.2006 - 09.2007
- Spearheaded process improvements within the testing team, leading to more streamlined workflows and enhanced collaboration with other departments.
- Explored cutting-edge technologies to stay current on industry trends and incorporate innovative solutions into future projects when applicable.
Education
Bachelor of Engineering - Information Technology
Rajasthan University
Jaipur, India 04.2001 -
Skills
Usability Studies
End to End Feature Delivery
Requirements Building
Product Lifecycle Management
Stakeholder Alignment
Prioritization and Execution
Improvement Metrics Measurement
Teamwork and Collaboration
Remote Work
User Feedback Collection
User and UX Research
Product Vision and Strategy
Interpersonal Communication
A/B Testing
Product Roadmaps
Competitive Analysis
Troubleshooting and QA
Agile Software Development
Wireframe Design
Research and trend analysis
Product Strategy
Stakeholder Relations
Product Validation
Business Case Development
Stakeholder Management
Roadmap development
Stakeholder Communications
Data-driven decision-making
Product positioning
Data Analytics
Use Case Study Generation
Product Development
Cross Functional Leadership
Design thinking
Critical Thinking
Requirements Gathering
Customer training
Customer Empathy
Iterative Development
Product Vision Definition
User Story Creation
Product Metrics Analysis
Product Backlog Management
Cross-departmental Alignment
Google Analytics
Software
Google Analytics
Bard
ChatGPT
Balsamiq
Mixpanel
Midjourney
Certification
Certified Scrum Master
Timeline
Certified Scrum Master
08-2022
Senior Business Consultant
EXL Service
10.2017 - Current
Test Lead
ToTheNew
07.2016 - 06.2017
Test Lead
AppStudioz
03.2016 - 06.2016
QA Manager
MphRx
10.2015 - 03.2016
Test Analyst
Cogitate
07.2014 - 10.2015
Test Analyst
NIIT Technologies
10.2013 - 06.2014
Automation Lead
Verchaska Infotech
07.2010 - 10.2013
Test Engineer
Siemens Information Systems
09.2007 - 05.2010
Test Engineer
TechProcess
11.2006 - 09.2007
Bachelor of Engineering - Information Technology
Rajasthan University
04.2001 -