Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Shamsher Singh

Lucknow

Summary

Experienced professional with several years overseeing complex network installations, upgrades and security enforcement. Talented at leading critical system design, rollout and performance monitoring to achieve necessary thresholds. Detail-oriented approach to collaborating on interface specifications and protocols to meet access and informational demand. Provided crucial contributions to evaluation, maintenance and training supervision.

Overview

19
19
years of professional experience
1
1
Certification
1
1

640-802 Cisco Certified Network Associate (CCNA)

1
1

300-115 Implementing Cisco IP Switched Networks (SWITCH)

1
1

300-101 Implementing Cisco IP Routing (ROUTE)

1
1

FORTINET NSE 1 Network Security Associate

1
1

FORTINET NSE 2 Network Security Associate

1
1

CCNA to Juniper

Work History

Network Support Engineer

VDA Info solutions Pvt Ltd
12.2017 - Current
  • Analyze network performance and identify technical solutions to improve availability, throughput, and utilization in support of over 400+ devices and Around 3500 users
  • Install, configure, and upgrade network equipment and perform equipment testing
  • Oversee a team of 5 technical support specialists define workflows, prioritize project tasks, and provide coaching and mentorship
  • Monitor Critical Business Application performance and availability.

Network Support Engineer

PCS Technology Ltd.
12.2012 - 12.2017

Customer Support Engineer

PCS Technology Pvt Ltd
Lucknow
04.2011 - 12.2011
  • Troubleshooting Network Related Issues
  • Installation, Configuration and troubleshooting, Microsoft Outlook & Outlook Express
  • Installation and configuration SAP Application
  • Installation, Configuration And Troubleshooting for Printer, Scanner, PC Fax
  • Installation And Configuration, LAN Printer with IP Address
  • Troubleshooting, Desktop, Laptop, Windows
  • (Windows 2000, Windows XP, Windows Providing & Planning IT support to the company & User’s for the smooth functioning of software and hardware.

MIS / FAB Executive

Reliance Communication Ltd.
Gorakhpur
03.2007 - 01.2011
  • Providing & Planning Operational support to the channel partners for the smooth functioning
  • Check & Verify customer application’s for issue of corporate connection including wire line, Broadband
  • Manage Monthly & Yearly Audit, for Handset & RCV’s
  • Analyzing sales & Stock data Working With Online Application SAP R/3, ( PIS, handsets moment & RCV’s, Stock Transfer Notes, RCV Activation / Deactivation / Verification, Generate Credit Notes) Generate PIS for Banking, After Received Currency from Distributor’s.

Network/Desktop Support Engineer

Akriti Computer Services
03.2005 - 03.2007
  • Managing network support , desktop support in NABARD Lucknow
  • Manning & Troubleshooting Network wired & WiFi Issues
  • Providing & Planning IT support to the company & User’s for the smooth functioning of software and hardware.

Education

Graduation -

01.2002

PGDCA -

LPU
Lucknow

MCA -

AAU

Skills

  • Network Administration
  • AWS
  • System Implementation
  • Team Management
  • Network Infrastructure
  • Technical Support
  • Firewall Juniper, Checkpoint, Fortigate
  • SDWAN Velocloud, Flexiwan
  • Cisco, Juniper, HP, Arub
  • Ether-Channel
  • HSRP
  • Manage Large Fiber Network
  • CPPM Aruba Clear pass manager
  • WiFi Arista Arista Controller and Mojo Mist Controler
  • OSPF, EIGRP, BGP, VTP, VLAN, Virtulization
  • Working and Monitoring on HP NNMi Tool & PRTG
  • Remedy Tool & for Incident and SLA Related Query
  • Hardware testing
  • Incident Management
  • IP Addressing and Subnetting
  • Network configuration
  • Root Cause Analysis
  • Troubleshooting methods
  • Disaster Recovery
  • Firewall Management
  • Self Motivation
  • Task Prioritization
  • Diagnostic Testing
  • Hardware replacement

Additional Information

A Senior Network Engineer with 12 years and total 17 Years of professional experience, specializing in information technology, system enhancements. A cross-functional teams to drive automation and improve network performance. Adept at developing scalable network infrastructure for internal and external stakeholders.

Personal Information

  • Father's Name: DS Singh
  • Date of Birth: 09/15/81

Affiliations

  • Impliment I0T Project

Languages

Hindi
First Language
English
Advanced (C1)
C1

Accomplishments

  • Awated by TATA Motors for Best Support
  • Awared by TCS
  • Awared by VDA

Certification

640-802 Cisco Certified Network Associate (CCNA)

300-115 Implementing Cisco IP Switched Networks (SWITCH)

300-101 Implementing Cisco IP Routing (ROUTE)

FORTINET NSE 1 Network Security Associate

FORTINET NSE 2 Network Security Associate

Wireless Technology and Standards

Timeline

Network Support Engineer

VDA Info solutions Pvt Ltd
12.2017 - Current

Network Support Engineer

PCS Technology Ltd.
12.2012 - 12.2017

Customer Support Engineer

PCS Technology Pvt Ltd
04.2011 - 12.2011

MIS / FAB Executive

Reliance Communication Ltd.
03.2007 - 01.2011

Network/Desktop Support Engineer

Akriti Computer Services
03.2005 - 03.2007

Graduation -

PGDCA -

LPU

MCA -

AAU

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